Lettings Manager (Part Time)

Metropolitan Thames Valley; North Hillingdon; On-site; GBP 22,000 - 30,000; Part time

Job summary

Metropolitan Thames Valley Housing (MTVH) is seeking a Local Keyworker Manager to join our Hillingdon Hospital site office. This part-time role is 22.5 hours per week, Monday to Friday mornings 10:00 start.

You will lead the Keyworker Rented Housing Team and ensure high-quality service to residents while managing stock and monitoring contractors. With experience in housing, especially void management, lettings and inspections, you will bring strong interpersonal skills, accuracy, and the ability

Qualifications

• Commercially driven and customer-focused to deliver high-quality service to residents.
• Experience in housing, particularly void management, lettings and inspections.
• Experience with housing software is advantageous.

Responsibilities

• Manage housing stock efficiently and monitor contractor performance.
• Ensure high service standards for MTVH residents.
• Work Monday to Friday, 10:00 start, part-time schedule.

Skills

Commercial awareness

Customer focus

Interpersonal skills

Work under pressure

Attention to detail

Prioritisation

Housing software experience

Tools

Housing software

Job description

At MTVH we work in partnership with NHS Trusts to provide high quality accommodation for the doctors and nurses we all need. We are looking for a Local Keyworker Manager to work at our Hillingdon Hospital site office. This is a part time post working 22.5 hours per week. (Monday to Friday 10 00).

Local Keyworker Mangers are an essential part of our Keyworker Rented Housing Team and are fundamental to the quality service we provide to our customers.

What you will need to succeed

You will need to be commercially driven and customer-focused ensuring a high quality of service is provided to our residents through the efficient management of our housing stock and the monitoring of our contractors. You will require experience within housing and specifically void management, lettings, and inspections.

You will need to demonstrate excellent interpersonal skills, be able to work well under pressure, show attention to detail and be able to prioritise your work. Any experience of housing software would be a distinct advantage.

Metropolitan Thames Valley Housing (MTVH) provides affordable homes for people living across London, the South East, the East Midlands and the East of England.

Alongside housing, MTVH delivers a range of support services, working with residents who need additional help to live independently and well. This includes specialist support for older people, mental health services and transitional services that provide intensive support to people who are marginalised or vulnerable.

MTVH is committed to building strong, thriving communities. Through training programmes, events and activities, the organisation supports residents to improve employability, build skills and access opportunities that make a meaningful difference to their lives.

In line with the MTVH 2030 strategy ? Your Home, Your Service, Your Future ? diversity, equity and inclusion are central to how MTVH works. A range of colleague networks support gender, ethnicity, sexual orientation and disability, helping to create an inclusive workplace where everyone feels a sense of belonging.

These networks provide a platform for colleagues to share their views, recognise what is working well and influence improvements. By listening, learning, and working together, MTVH continues to strengthen its culture, tackle business challenges and ensure it is serving people better every day.