Lettings Manager

Metropolitan Thames Valley; Colham Green; On-site; GBP 17,000 - 21,000; Part time

Job summary

MTVH, in partnership with NHS Trusts, seeks a Local Keyworker Manager for the Hillingdon Hospital site. This part-time role (22.5 hours/week) runs Monday to Friday 10:00–14:00, within our Keyworker Rented Housing Team.

You will manage housing stock, coordinate contractors, oversee voids, lettings and inspections, and ensure high-quality service to residents. A housing background and experience with housing software are preferred; a DBS check will follow after an offer.

Qualifications

• Experience in housing management including voids, lettings and inspections.
• Strong customer-focused approach and excellent interpersonal skills.
• Ability to manage competing priorities and work under pressure.

Responsibilities

• Manage housing stock and monitor contractor performance.
• Oversee void management, lettings and inspections to ensure service quality.
• Coordinate with NHS Trust partners and internal teams to maintain housing standards.

Skills

Housing management

Void management

Lettings

Inspections

Customer focus

Interpersonal skills

Housing software

Tools

Housing software

Job description

At MTVH we work in partnership with NHS Trusts to provide high quality accommodation for the doctors and nurses we all need. We are looking for a Local Keyworker Manager to work at our Hillingdon Hospital site office. This is a part time post working 22.5 hours per week. (Monday to Friday 10:00 - 14:00).

Local Keyworker Mangers are an essential part of our Keyworker Rented Housing Team and are fundamental to the quality service we provide to our customers.

What you will need to succeed

You will need to be commercially driven and customer-focused ensuring a high quality of service is provided to our residents through the efficient management of our housing stock and the monitoring of our contractors. You will require experience within housing and specifically void management, lettings, and inspections.

You will need to demonstrate excellent interpersonal skills, be able to work well under pressure, show attention to detail and be able to prioritise your work. Any experience of housing software would be a distinct advantage.

To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made.