Lettings Manager

Entwistle Green; Liverpool City Region; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Competitive OTE of £38,000+ with unc</

Structured career progression

Industry-leading training and CPD

ARLA Propertymark qualification funded

Leadership awards opportunities

Company car or car allowance

Comprehensive benefits package

Long-term career with UK's leading—

Job summary

Connells Group in Crosby is seeking a Lettings Manager to lead the residential lettings team and take full responsibility for performance and growth.

You will oversee day-to-day lettings operations, support valuations/listings, and build long-term relationships within the local market while developing a high-performing team in a supportive environment.

Qualifications

• Proven experience in a managerial or senior lettings role within estate agency.
• Strong leadership, coaching and people management capability.
• A track record of delivering excellent customer service.
• Strong business generation skills within a target-driven environment.
• Resilient, positive, organised, numerate and detail-focused.
• Excellent verbal and written communication skills.
• Full UK driving licence.

Responsibilities

• Lead, inspire and develop a high-performing lettings team.
• Oversee day-to-day lettings operations, valuations and listings.
• Build strong, long-term relationships within the local property market.
• Drive market share and ensure outstanding service for landlords and tenants.

Skills

Leadership

People management

Customer service

Business development

Communication skills

Driving licence

Job description

At BRAND, part of the Connells Group, we are proud to be the Home of Opportunity. Many of our senior leaders have progressed from branch-based lettings roles, supported by industry-leading training and clear development pathways. This Lettings Manager opportunity in Crosby offers the chance to lead a successful branch while continuing to grow your career within the UK's leading property services group. Your Role: As Lettings Manager, you will take full responsibility for the performance and growth of our Crosby residential lettings team. You will lead, inspire and develop a high-performing team, drive market share and ensure outstanding service for landlords and tenants. You will oversee day-to-day lettings operations, support valuations and listings, and build strong, long-term relationships within the local property market. This is a hands-on leadership role where you can make a real impact while progressing your career.

• Proven experience in a managerial or senior lettings role within estate agency
• Strong leadership, coaching and people management capability
• A track record of delivering excellent customer service
• Strong business generation skills within a target-driven environment
• Resilient, positive, organised, numerate and detail-focused
• Excellent verbal and written communication skills
• Full UK driving licence

At Connells Group, we are passionate about developing our people. We are incredibly proud of the progression achieved by our lettings leaders, many of whom have built long-term careers with us. You will join a high-performance, supportive environment where success is recognised, ambition is encouraged, and development is ongoing.

Our Commitment to Inclusion: Connells Group UK is an equal opportunities employer. We are committed to creating an inclusive and authentic workplace and welcome applications from all backgrounds.

Benefits and Perks

• Competitive OTE of £38,000+ with uncapped commission
• Clear, structured and supported career progression
• Industry-leading training and continuous professional development
• Full support and funding for the ARLA Propertymark qualification
• Opportunities to compete for Top Achievers and leadership awards
• Company car or car allowance
• A comprehensive benefits package
• A long-term career with the UK's leading property services group