Lettings Manager

Connells Group; Crawley; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Company car or car allowance

ARLA qualification funding

Structured career progression

Industry-leading training

Uncapped commission

Job summary

Bairstow Eves, part of Connells Group, invites applications for a Lettings Manager in Southgate. Lead a high-performing lettings team, drive growth, and deliver outstanding landlord and tenant service in a busy branch.

You will oversee day-to-day lettings operations, support valuations and listings, and build strong relationships within the local market. A hands-on leadership role with clear development pathways and access to industry-leading training.

Qualifications

• Experience managing a lettings team in an estate agency.
• Proven ability to lead, coach and develop staff.
• Track record of delivering high levels of landlord/tenant service.
• Strong business generation and market awareness.

Responsibilities

• Oversee day-to-day lettings operations and listings.
• Lead, motivate and develop the lettings team to hit targets.
• Build long-term relationships with landlords and local agents.
• Support valuations and grow branch market share.

Skills

Managerial lettings experience

Leadership & coaching

Customer service excellence

Business development/lettings

Strong communication

Full UK driving licence

Education

ARLA Propertymark qualification

Job description

Join Our Team as a Lettings Manager at Bairstow Eves, Connells Group

At Bairstow Eves, part of the Connells Group, we are proud to be the Home of Opportunity. Many of our senior leaders have progressed from branch-based lettings roles, supported by industry-leading training and clear development pathways. This Lettings Manager opportunity in Southgate offers the chance to lead a successful branch while continuing to grow your career within the UK's leading property services group.

As Lettings Manager, you will take full responsibility for the performance and growth of our Southgate residential lettings team. You will lead, inspire and develop a high-performing team, drive market share and ensure outstanding service for landlords and tenants.

You will oversee day-to-day lettings operations, support valuations and listings, and build strong, long-term relationships within the local property market. This is a hands-on leadership role where you can make a real impact while progressing your career.

What We're Looking For:

• Proven experience in a managerial or senior lettings role within estate agency
• Strong leadership, coaching and people management capability
• A track record of delivering excellent customer service
• Strong business generation skills within a target-driven environment
• Resilient, positive, organised, numerate and detail-focused
• Excellent verbal and written communication skills
• Full UK driving licence

What We Offer:

• £25k-£28k basic salary with OTE of £60k & uncapped commission
• Clear, structured and supported career progression
• Industry-leading training and continuous professional development
• Full support and funding for the ARLA Propertymark qualification
• Opportunities to compete for Top Achievers and leadership awards
• Company car or car allowance
• A comprehensive benefits package
• A long-time career with the UK's leading property services group

Why Join Us:

At Connells Group, we are passionate about developing our people. We are incredibly proud of the progression achieved by our lettings leaders, many of whom have built long-term careers with us. You will join a high-performance, supportive environment where success is recognised, ambition is encouraged, and development is ongoing.

Our Commitment to Inclusion:

Connells Group UK is an equal opportunities employer. We are committed to creating an inclusive and authentic workplace and welcome applications from all backgrounds.

Do not meet every requirement? Research shows that women and people from underrepresented groups may hesitate to apply unless they meet every criterion. If this role excites you, we encourage you to apply. You could be the ideal candidate for this role or another opportunity within Connells Group.

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