Lettings Coordinator

Carter Jonas LLP; Winchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the property sector is seeking an experienced Lettings Coordinator to join its thriving residential Lettings team in Winchester. The role involves providing high-level administrative support, managing tenancies, and ensuring a smooth operation of the department. Ideal candidates will have strong customer service skills and proficiency in Microsoft Office.

Benefits

Flexible benefits

Health cash plans

Cycle to work scheme

Additional leave purchasing options

Qualifications

• Proven administration or office coordination experience.
• Strong customer service and communication skills.
• IT literate and proficient in Microsoft Office.

Responsibilities

• Produce documents, reports, and communications efficiently.
• Manage tenancies, including contracts and utilities.
• Provide administrative support to the Lettings team.

Skills

Customer service

Communication

Time management

IT literate

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

This is a fantastic opportunity for an experienced Administrator/Coordinator to join our thriving residential Lettings team based in Winchester. As Lettings Coordinator, you will be responsible for the provision of highly efficient administrative support to the team by undertaking a wide variety of tasks including invoicing, call handling, typing and preparation of communications and legal documents, maintenance of file systems and diary management.

You will join a team of 11 professionals specialising in both residential Sales and Lettings. This role offers the opportunity for an experienced administrator looking to utilise and expand their skills within the property sector and contribute to our teams success.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on!

Main tasks:

• Produce accurate and well-presented documents including reports, client correspondence, presentations within agreed time frames
• Progressing tenancies: drawing up offer letters, contracts, switching over utilities, sending works orders, arranging pre-tenancy works such as check ins, professional cleaning, gas safety certificates, EICR.
• Liaising with tenants and landlords regarding incoming and outgoing tenancies.
• Copy typing, and drafting of letters, reports, invoices, property particulars etc.
• Processing invoices.
• Input to diaries and organising meetings
• Carry out timely and accurate administration of databases
• Accurately process fee accounts and out of pocket expenses, assisting with budgets and forecasts as required
• Provide a high level of efficiency and customer service to all who visit or contact the office
• Provide general office administration support to the team.
• Handling enquiries over the telephone or personally in reception and taking any necessary action
• General office duties such as filing, photocopying, etc.
• Maintain close communication with other administrators across different divisions to help ensure efficient running of the department at all times

This job description is not exhaustive, and the jobholder will be required to undertake additional duties to ensure the smooth running of the department.

What will it take to be successful?

We are seeking someone with proven administration or office coordination experience. You’ll have strong customer service, excellent written and verbal communication skills and good time management. You’ll be a strong team player, with the ability to work well under pressure to meet deadlines. You will also be IT literate and proficient in Microsoft Word, Excel and PowerPoint & Outlook and comfortable working with databases and any relevant software.