Lettings Coordinator

We have an exciting opportunity for an administrator/coordinator to join our residential lettings team based in Marlborough. As the Lettings Coordinator, you will be responsible for the provision of highly efficient administrative support to the team by undertaking a wide variety of tasks including invoicing, call handling, typing and preparation of communications and legal documents, maintenance of file systems and diary management. You will also support our Newbury office, working occasionally within this office.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on!

Main Tasks:

• Produce accurate and well-presented documents including reports, client correspondence, presentations within agreed time frames.
• Progressing tenancies: drawing up offer letters, contracts, switching over utilities, sending works orders, arranging pre-tenancy works such as check ins, professional cleaning, gas safety certificates, EICR.
• Liaising with tenants and landlords regarding incoming and outgoing tenancies.
• Drafting of letters, reports, invoices, property particulars etc.
• Processing invoices.
• Input to diaries and organising meetings.
• Accurately process fee accounts and out of pocket expenses, assisting with budgets and forecasts as required.
• Provide a high level of efficiency and customer service to all who visit or contact the office.
• Provide general administration support to the office including other partners, managers and staff as reasonably required.
• Handling enquiries over the telephone or personally in reception and taking any necessary action.

What will it take to be successful?

We are seeking someone with excellent administration/coordination skills. You’ll have strong customer service, excellent written and verbal communication skills and good time management. Additionally, you’ll be a strong team player, with the ability to work well under pressure to meet deadlines. You will also be IT literate and proficient in Microsoft Word, Excel, PowerPoint & Outlook and comfortable working with databases and any relevant software.