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Lettings Coordinator

CONNELLS GROUP

Birmingham

On-site

GBP 18,000 - 23,000

Full time

Yesterday
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Job summary

An established industry player is seeking a motivated Lettings Administrator to join their vibrant Birmingham team. In this dynamic role, you will manage tenancy paperwork, support tenants and landlords, and ensure a seamless move-in process. The company offers industry-leading training and career progression opportunities in a supportive and fun environment. If you thrive in a fast-paced setting and are passionate about customer service, this is the perfect opportunity for you to grow and make a difference in the real estate sector.

Benefits

Industry leading training and development
Career progression opportunities
Supportive and rewarding environment
Team incentives

Qualifications

  • Experience in administration or customer service roles is essential.
  • Strong organizational skills and attention to detail are required.

Responsibilities

  • Manage move-ins, creating tenancy paperwork and liaising with tenants.
  • Ensure all safety certificates are in place and assist with queries.

Skills

Customer Service
Administration
Communication Skills
Organizational Skills
Detail Oriented
IT Literacy

Tools

MS Office

Job description

Lettings Coordinator

OTE: £23K, Competitive Salary £18K - Career Progression

At Accord Lets, part of the Connells Group, we're looking for a highly motivated Lettings Administrator to support our fantastic team in branch in Birmingham. As our Lettings Administrator, you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment.

What’s in it for you as our Lettings Administrator?

  1. Industry leading training and development
  2. Demonstrable career ladder
  3. Opportunities for progression
  4. Supportive, rewarding and fun environment
  5. Team incentives
  6. Understanding of operations within an estate agency business

Key responsibilities of a Lettings Administrator

The main purpose of this role is to manage our move-ins which will include creating the tenancy paperwork, liaising with tenants to ensure their referencing is completed as quickly as possible, ensuring all the safety certificates are in place & helping our tenants and landlords with any queries they may have during the process.

Skills and experience required to be a successful Lettings Administrator

  1. Experience as an Administrator / Customer Service or similar role
  2. Customer focussed and comfortable in a client facing role
  3. Resilient, positive, numerate and detail oriented
  4. Organised and able to prioritise workload in a fast-paced environment
  5. Keen interest in learning and keeping up to date with industry changes
  6. Excellent verbal and written communication skills
  7. IT literate (MS Office, internet, email systems)

Accord Lets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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