Lettings Branch Manager

Spicerhaart; London; On-site; GBP 32,000 - 50,000; Full time

Job summary

A leading property company is seeking a Lettings Branch Manager for their flagship office in Walthamstow, East London. This role requires a dynamic leader with a passion for driving results, coaching teams, and delivering exceptional service to clients. With competitive salary packages, benefits, and opportunities for career progression, this is a chance to grow with a respected brand in one of London's vibrant markets.

Benefits

Complete on-target earnings of £50,000+

Basic salary up to £32,000 (dependent on experience)

£2,500 for your first 3 months of employment

Uncapped commission scheme

Company Car or monthly car allowance

30 days annual leave

Continued training and development

Qualifications

• Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher.
• Demonstrates an ability to communicate effectively with customers and create trusting relationships.
• A strong understanding of current legislation related to Residential Lettings.

Responsibilities

• Leading daily meetings with the Lettings team.
• Coaching the team to achieve KPI's.
• Developing and maintaining strong relationships with Landlords and Tenants.

Skills

Leadership

Customer Service

Teamwork

Communication

Time Management

Attention to Detail

Job description

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Overview

Lead. Inspire. Grow. Your next big career move starts here!

Are you a dynamic and ambitious Lettings Branch Manager with a passion for performance and a drive to lead from the front? Ready to make your mark in one of East London's most vibrant and competitive markets? This is your chance to take the reins of our Walthamstow branch and elevate it to the next level!

We're looking for a results-focused leader who can: drive growth, inspire and develop, and deliver standout service that puts clients at the heart of everything we do.

If you are ready to take full ownership of a flagship office, lead with confidence, and grow your career with one of the industry's most respected brands, this is your moment. Step up. Stand out. Join us in Walthamstow and let's build something exceptional.

Benefits of being a Lettings Branch Manager at haart Estate Agents in Walthamstow:

• Complete on-target earnings of £50,000+
• Basic salary up to £32,000 (dependent on experience)
• £2,500 for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• A Company Car, or a monthly car allowance
• Elite bonus scheme
• Full-time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday

Your additional benefits as a Lettings Branch Manager at haart Estate Agents in Walthamstow

• 30 days annual leave (includes bank holidays*)
• Enrolment at the Spicerhaart Learning & Development Centre
• Continued training as you grow and develop within your role
• Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
• Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment
• Employee Assistance Programme (24/7 access to our confidential helpline)
• Eye care
• Employee Referral Bonus
• Company Pension Scheme
• Personal 'Talk Time' with our CEOs
• Opportunity to earn a place in the CEO Exclusive Achievers Club
• Opportunity to earn a place on the plane for the Spicerhaart 2025 Incentive Trip to Vietnam
• Eligibility for our annual black tie Elevate Awards, in categories related to your role

How you will make an impact as a Lettings Branch Manager at haart Estate Agents in Walthamstow:

• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPI's
• Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
• Encourage your team's development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with Landlords and Tenants
• Liaising with Tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of a Lettings Branch Manager at haart Estate Agents:

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment.
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities, and each other
• The ability to create and implement business plans relevant to your branch
• The ability to monitor and assess performance of local competitors
• A strong understanding of current legislation related to Residential Lettings
• Ability to manage time-sensitive and high-volume workloads
• A reputation for delivering outstanding customer service
• Ability to work under your own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail

The Finer Details:

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• Evidence of your right to work in the UK, such as:
  Passport/Birth Certificate

We will also need:

• Proof of Address
• National Insurance
• Drivers Licence Check

Armed Forces Covenant:

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.
https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities:

At Spicerhaart, variety makes our Company DNA come to life. We love people, and we celebrate the differences that make each person unique. We support and encourage those differences to help you be your best. Spicerhaart is proud to be an equal opportunity employer and welcomes all talented individuals to apply. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know, and we will do our best to assist you, regardless of the size of your requirement.

To All Recruitment Agencies:

Spicerhaart does not accept unsolicited agency CVs. Please do not forward CVs to our Talent Team, employees, or any other company location. We are not responsible for any fees related to unsolicited CVs from external agencies.

Privacy Policy:

We process your information in accordance with our Privacy Policy, available on our website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/