Lettings Apprentice

Lettings Apprentice

September 2025

One Church Road, Richmond

£23,500 + £1,000 sign on bonus

We are seeking enthusiastic apprentices eager to begin their careers in Lettings. Based at our Richmond head office, you will primarily work within the Property Management team while rotating across multiple departments in your first year. This hands-on experience provides valuable industry insight, alongside ongoing training to keep you informed on evolving legislation and processes.

The rotation includes working closely with Tenancy Progression, Client Accounts, Property Management, Tenancy Renewals, and local offices, with additional experience days in other Lettings functions to broaden your industry knowledge.

Property Management is comprised of a prime and a core team consisting of over 90 team members who manage 6,200 properties between them. Our property managers and team leaders are critical in providing a smooth journey for our landlords and tenants.

1. Assist department managers with administrative tasks to ensure smooth operations
2. Process supplier invoices and service charges
3. Manage utilities by liaising with utility companies and contractors
4. Send inventory check-in and check-out reports to tenants and landlords
5. Open and distribute post across teams
6. Verify and save accurate documents within the internal system
7. Handle tenancy renewals, working closely with landlords and tenants to understand their needs
8. Oversee tenancy progression, ensuring timely and precise documentation, including tenancy agreements, invoices, and deposit forms
9. Manage client accounts by processing daily payments to contractors and landlords, including rent and credits
10. Support local lettings teams with landlord onboarding as a lettings coordinator

1. Good communication and organisational skills
2. Word and Excel capabilities
3. Good written, presentation, and numerical skills are essential
4. Excellent communication skills
5. Diligent and detail-driven
6. Able to work individually and as part of a team
7. Punctual, reliable, keen, and enthusiastic
8. Thirst for knowledge and self-motivated

1. Good IT skills, including Excel, PowerPoint, Word
2. Ability to multi-task
3. Able to thrive in a fast-paced environment, both individually and as part of a team
4. Strong organisational skills
5. Excellent telephone manner
6. Ability to follow instructions and procedures effectively
7. Can-do attitude
8. Committed to follow company principles and values

Level 3 Housing and Property Management training programme. On-the-job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.

Five full days in the office, working hours 9:00 am to 5:30 pm. One of these days each week will be dedicated to apprenticeship studies whilst in the office.

GCSE English and Maths at Level 4 (Grade C) or above is a mandatory requirement and you may not apply if you are currently studying for or already have a degree. You must be eligible to live, work and remain in the UK, within 1 hour’s commute of the office you are applying to.

We will provide the full suite of Savills training programme including mandatory health and safety and office training, as well as specific training relevant to your role. We ensure that your Continuing Professional Development (CPD) is current and that all staff are fully up to date with changes to legislation and business needs.

1. Permanent Contract for all apprentices, as opposed to a training contract
2. Interest-free season ticket loan
3. Pension Scheme – Royal London
4. Training
5. 25 days annual leave
6. Employee discounts - save money using our MyRewards on thousands of discounts and offers
7. Pitch your idea to our Board via the Savills Dragons Den (Innovation and growth initiative)
8. Sports activities (Hockey, Netball, Skiing, Rugby, Football, Cricket, Badminton & Squash)
9. Employee Assistance Programme – A 24-hour service available to all staff and completely confidential
10. Discretionary bonus scheme
11. Cycle to Work Scheme
12. ShareSave - Save As You Earn share option scheme

1. Application Form – CV and essay question (We reserve the right to close applications at our discretion prior to the stated deadline. We recommend submitting your application as soon as possible to ensure consideration).
2. Personality Profile
3. Interview/Assessment Centre (including presentation)

Savills is committed to eliminating discrimination and encouraging diversity amongst our workforce. Our aim is that our teams will be truly representative of all sections of society and each employee feels respected and able to give their best. We attract, recruit and retain the best people in property. Right across the world, and in areas of property as diverse as real estate management and venture capital funding.

Please note, we will use your personal data to respond to your application. For further details, or to view our Privacy Notice or Group Equality & Diversity policy, see our website - savills.co.uk. Please note that all applications will be screened without your personal details on them. We will also ask you, as part of the application to complete a RARE contextual data form, in order to support our screening process and identify out performers.

Savills is a Disability Confident Committed Employer and is an accredited Living Wage Employer. Savills is a signatory of the Race at Work Charter – committing to the equality of opportunity in the workplace for all.