Lettings Administrator

Get Recruited Ltd; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Get Recruited is seeking a Lettings Administrator for a 6-month contract in Shoreditch, London. The ideal candidate will ensure a seamless process from member onboarding to property maintenance, demonstrating strong organisational skills and a commitment to high service standards. This role offers a competitive salary up to £30,000 with excellent benefits.

Benefits

Excellent benefits and culture

Qualifications

• Previous experience in property administration or lettings role.
• Understanding of lettings regulations is beneficial.
• Flexible, proactive, and adaptable.

Responsibilities

• Process member applications and conduct reference checks.
• Prepare and issue tenancy agreements ensuring compliance.
• Manage key inventory and coordinate member check-ins.

Skills

Organisational skills

Attention to detail

Communication

Multitasking

Job description

LETTINGS ADMINISTRATOR - 6 MONTH CONTRACT

SHOREDITCH - MONDAY TO FRIDAY WITH SOME WEEKEND WORK

UPTO £30,000 + EXCELLENT BENEFITS AND CULTURE

THE OPPORTUNITY:

Get Recruited are recruiting on behalf of hospitality lifestyle company who are hiring for a Property / Lettings Administrator (6-month contract) to join their team in Shoreditch. This role is pivotal in ensuring a seamless experience for member from onboarding and tenancy documentation to check-ins, key management, and property maintenance coordination.

This is a fantastic opportunity for someone from a property management, lettings, property or lettings administrator or similar type of role.

THE ROLE:

• Process member applications, conduct reference and credit checks, and guide applicants through the onboarding journey with clarity and professionalism.
• Prepare, issue, and track tenancy agreements, ensuring timely execution and full compliance with lettings standards.
• Manage the key inventory system, including issue, return, replacement, and secure storage of all property keys and fobs.
• Work closely with housekeeping and front-of-house teams to coordinate room readiness and schedule key handovers.
• Oversee member arrivals and departures, including conducting inventory checks, check-ins, and deposit returns.
• Respond to member queries and requests received via the inbound mailbox.
• Coordinate repair and replacement requests, liaise with members to arrange access, and ensure issues are resolved efficiently before, during, and after tenancies.
• Maintain accurate and up-to-date including member contact details, invoices, discounts, and payment data.

THE PERSON:

• Previous experience in a property administration or lettings role.
• Understanding of lettings regulations would be beneficial.
• Excellent organisational and multitasking skills in a fast-paced environment.
• Impeccable attention to detail and accuracy in all work.
• Strong written and verbal communication skills.
• Flexible, proactive, and adaptable to evolving needs and responsibilities.
• Committed to delivering high service standards and positive member experiences.

Get Recruited is acting as an Employment Business in relation to this vacancy.