Lettings Administrator

Clearview Recruitment; Bradley Stoke; On-site; GBP 27,000 - 28,000; Full time

Job summary

A leading lettings agency in Bradley Stoke is seeking a Lettings Administrator to provide exceptional customer service and support a high-performing team. In this role, you will greet visitors, manage enquiries, and assist with property-related tasks. Candidates should be enthusiastic, organised, and possess excellent communication skills. This position offers a £27,000 basic salary, with an OTE of £28,000, plus holiday benefits and opportunities for career growth.

Benefits

25 days’ holiday + bank holidays

CePAP qualification funding

Regular company-funded social events

Access to industry-leading training

Qualifications

• Ability to thrive in a dynamic environment.
• Confident and enthusiastic approach to tasks.
• Proactive mindset in interaction with clients.

Responsibilities

• Greet visitors and manage inbound enquiries.
• Maintain the office's presentation and window displays.
• Build long-term relationships with landlords.
• Assist with property measurements and floor plans.
• Create engaging social media content.
• Support valuers with administrative duties.

Skills

Fast learner

Strong communication skills

Organisational skills

Team player

Interest in the property industry

Job description

Job Title: Lettings Administrator

Company Overview

Clearview Recruitment are delighted to be working with our client, an award-winning independent lettings agency with a strong presence across North Bristol and South Gloucestershire. With a busy, vibrant office based in Bradley Stoke, this multi-branch agency has built a reputation for delivering exceptional service to landlords and tenants alike.

Role Overview

This is a fantastic opportunity for a confident and proactive individual to join a high-performing team in a varied and fast-paced role. As the New Business Administrator, you'll be the first point of contact in the Bradley Stoke branch making a lasting first impression on potential landlords and tenants. With responsibilities ranging from social media to supporting the valuations team, you’ll be a key player in driving new business success.

Key Responsibilities

• Be the welcoming face of the Bradley Stoke office, greeting all visitors and managing inbound enquiries
• Maintain the presentation of the office, including managing the window displays
• Assist in building long-term landlord relationships through excellent communication
• Help produce accurate floor plans and property measurements
• Understand tenant needs and match them with suitable properties
• Manage engaging and relevant social media content for the branch
• Support the valuers with key administrative duties including photo editing, floor plan preparation, and valuation letters
• Deliver consistently high levels of customer service across all touchpoints

Skills and Qualifications

• A fast learner who thrives in a dynamic environment
• Confident, enthusiastic, and naturally organised
• Strong communicator with a proactive mindset
• A team player who takes pride in delivering exceptional service
• Keen interest in the property industry and a desire to develop your career
• Must embody a positive, energetic approach that reflects company values

Package and Benefits

• £27,000 basic salary with £28,000 OTE
• 25 days’ holiday + bank holidays
• CePAP qualification funding to support long-term career growth
• Regular company-funded social eventsAccess to industry-leading training and development
• Working hours: Monday to Friday, 8.45am - 6.00pm
• 1 in 3 Saturdays, 9.00am - 4.00pm (with a day off in lieu)