Leisure Team Supervisor - Hoburne Park

Hoburne; Christchurch; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Benefits platform

Team Card 50% off food and drink

Golf park membership

Holiday discounts

Leisure facilities access

Parental leave

33 days holiday

Employee Assistance Programme

Job summary

Hoburne Ltd is seeking a Leisure Team Supervisor to lead our poolside operations across Hoburne's leisure facilities. You will manage weekly rotas, promote events, maintain hygiene standards, supervise bathing sessions and ensure guest safety while delivering excellent service.

The role requires a Level 3 Pool Plant Operations qualification (desirable) or an NPLQ/STA with poolside experience, and a flexible approach to weekends and bank holidays.

Qualifications

• Customer service oriented with strong communication skills.
• Ability to interact with external and internal customers.
• Flexible attitude with working hours including weekends and evenings.

Responsibilities

• Manage weekly staff rotas.
• Display weekly events / function posters.
• Maintain high hygiene standards in the pool area, surrounds and plant rooms.
• Supervise and control bathing sessions.
• Ensure safety of pool users and co-workers at all times.
• Assist in setting up and removing equipment for events.

Skills

Customer service

Communication

Flexibility

Education

Level 3 Pool Plant Operations Qualification (Desirable)

NPLQ or STA qualification with poolside experience

Job description

We would love you to join our team if you have the skills and attributes we are looking for as ourLeisure Team Supervisor.

The successful candidate will benefit from:

• Competitive pay


• Hoburne benefits platform


• Hoburne Team Card which includes 50% off Food and Drink


• Free membership at Hoburne Golf Parks


• Discounts on holidays


• Access to our leisure facilities on all our parks


• Enhanced Parental leave * (T & C’s apply)


• 33 working days holiday (pro-rata for part-time)


• Access to our Employee Assistance Programme (EAP)

Key responsibilities include:

• Managing weekly staff rotas


• Ensuring the display of weekly events / function posters


• Maintaining levels of hygiene in the swimming pool area, surrounds and plant rooms to a high standard


• Supervising and controlling bathing sessions


• Ensuring the safety of swimming pool users and co-workers always and any equipment being used


• Assisting in the setting up and removal of all equipment required for events involved within the swimming pool or surrounding area when required.

The successful candidate will:

• Hold Level 3 Pool Plant Operations Qualification (Desirable)


• Hold a NPLQ or STA qualification & have at least 2 years’ experience working on poolside


• Be committed to exemplary customer service


• Be a great communicator with both to external and internal customers


• Have a flexible attitude with regards to working hours, because this role will include weekends, bank holidays, and evenings.

This is a full-time role covering 40 hours per week. The nature of our business necessitates that the successful applicant will be required to work some evenings, weekends and Bank Holidays.

The Hoburne Group is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). A copy of The Hoburne Group Equal Opportunities and Diversity Policy is available on request.

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