Leisure Team Member Level 2 Apprentice

Freedom Leisure; Worcester; On-site; GBP 9,100 - 13,000; Full time

Job summary

SCL Education Group is seeking a Lifeguard Apprentice to join our team in Worcestershire. You will contribute to a welcoming, safe environment across our leisure facilities while training to become a fully qualified lifeguard.

We provide training, support and progression opportunities, with a strong focus on customer service and community impact. This is a full-time apprenticeship intended to grow with Freedom Leisure’s values and facilities.

Qualifications

• NPLQ qualification (training provided)
• First Aid at Work (training provided)
• Ability to relate to customers of all ages and abilities and to staff at all levels
• Strong swimmer and willing to attend a week-long training course

Responsibilities

• In Lifeguard role, ensure best levels of service for customers with friendly, clean and safe facilities
• Support further training and progression through formal and on-the-job learning

Skills

NPLQ qualification

First Aid at Work

Customer service

Interpersonal skills

Strong swimmer

Team orientated

Flexible

Leisure industry passion

Job description

Leisure Team Member Level 2 Apprentice

Company: SCL Education Group

Salary: £8 - £8

Hours: Full-time

Location: Worcestershire, WR5 2NP

Job type: Permanent

Posting date: 17 Aug 2026

Closing date: 15 Sept 2026

Summary

Join the Energy at Freedom Leisure - Do Good Feel Good!

At Freedom Leisure, we're all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it's our people who make the difference.

As one of the UK's leading charitable leisure trusts, we're proud of our mission of Improving Lives Through Leisure. We're here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We're all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported, and inspired.

If you're passionate about helping others and love creating great experiences, you'll feel right at home with us. You don't need to be an expert to get started - we'll give you all the training and support you need. With over 130 centres across England and Wales, there's loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We're proud to be a workplace where everyone is welcome, valued, and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.

Role Description

In the role of Lifeguard, you will ensure the best levels of service are achieved for our customers through offering a friendly, clean and safe facilities.

We're not looking for the next Duncan Goodhew but you will need to be able to swim competently. If you need extra coaching to get to the level needed to become a lifeguard, don't worry as one of our excellent swim teachers will be able to support you to improve.

If you want to progress further, we will support this through additional training, both formal and on the job will be key. However, we also appreciate that not everyone wants to 'move up the ladder' and that's absolutely fine with us. What is really important is that you are happy in your work.

Application Notice

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Minimum Requirements

• NPLQ qualification or equivalent (training to be provided)
• First Aid at Work (training can be provided)
• An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
• Well-developed interpersonal skills
• Strong swimmer and able to attend a week-long training course
• Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
• To be able to work flexibly and understand instructions from managers
• Demonstrated passion and energy for the leisure industry
• Flexible and adaptable