Leisure Team Lead: Lifeguard & Guest Experience

Warner Leisure Hotels; Freshwater; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Live-in option

Free gym access

Food onsite discount

Shops/brand discounts

Job summary

Norton Grange Coastal Village, part of Warner Leisure Hotels, seeks a Leisure Team Member to lead and coach the team’s daily activities and host engaging guest activities across the day. The role emphasizes lifeguarding responsibilities, guest service, and safety within our leisure facilities.

With RLSS Lifeguard qualifications, you will help create a safe, welcoming environment and support guests’ holiday enjoyment, including potential live-in arrangements and access to gym facilities and brand

Qualifications

• Lifeguarding qualification (RLSS) is essential.
• Strong customer service skills are required.
• Ability to lead and coach leisure staff.
• Commitment to health and safety policies.

Responsibilities

• Lead and coach the leisure team’s daily activities.
• Host a range of activities throughout the day (e.g., rifle shooting, archery).
• Ensure guest safety and a clean, secure environment in the leisure department.
• Deliver excellent customer service and maintain high standards.

Skills

Lifeguarding

Customer service

Team leadership

Safety awareness

Education

National Pool Lifeguard Qualification (RLSS)

Job description

Norton Grange Coastal Village, part of Warner Leisure Hotels, seeks a Leisure Team Member to lead and coach the team’s daily activities and host engaging guest activities across the day. The role emphasizes lifeguarding responsibilities, guest service, and safety within our leisure facilities.

With RLSS Lifeguard qualifications, you will help create a safe, welcoming environment and support guests’ holiday enjoyment, including potential live-in arrangements and access to gym facilities and brand