Leisure Operations Lead - Lifeguard Team

The Lensbury; Twickenham; On-site; GBP 28,000 - 36,000; Full time

Job summary

The Lensbury Ltd. in Twickenham is seeking a dedicated Leisure Team Leader to supervise Lifeguards and support the Leisure Operations Manager. You will ensure pool supervision aligns with SOPs and EAP, maintaining safety and guest satisfaction.

Key duties include rota-based duty shifts, daily pool testing, COSHH compliance, stock monitoring, and collaboration with HR for DBS checks. You’ll foster a positive team culture and uphold high standards of cleanliness and safety across the club.

Qualifications

• Previous Leisure operational experience.
• RLSS National Pool Lifeguard Qualification.
• Commitment to attend monthly CPD NPLQ training.

Responsibilities

• Provide an efficient and friendly service for Members and Guests.
• Complete Duty Manager or Lifeguard shifts on a rota basis.
• Raise any issues/concerns immediately in line with pool SOP and EAP.
• Keep pool facilities and kit maintained (e.g., spinal boards).
• Conduct daily pool testing and maintain chemical balance.
• Ensure COSHH compliance and PPE usage.
• Liaise with HR to ensure DBS compliance.
• Monitor stock levels and keep checklists up to date.
• Support the Leisure Operations Manager in SOPs and EAP.

Skills

Leisure operations experience

Education

RLSS National Pool Lifeguard Qualification

Job description

The Lensbury Ltd. in Twickenham is seeking a dedicated Leisure Team Leader to supervise Lifeguards and support the Leisure Operations Manager. You will ensure pool supervision aligns with SOPs and EAP, maintaining safety and guest satisfaction.

Key duties include rota-based duty shifts, daily pool testing, COSHH compliance, stock monitoring, and collaboration with HR for DBS checks. You’ll foster a positive team culture and uphold high standards of cleanliness and safety across the club.