Leisure Club Host & Guest Experience Specialist

Radisson Hotel and Conference Centre London Heathrow; Sipson; On-site; GBP 18,000 - 22,000; Full time

Job summary

A prominent hotel group in the UK is seeking a Leisure Club Assistant to ensure high standards of cleanliness and safety in leisure facilities. The role includes supporting guests in their fitness ambitions, maintaining guest satisfaction, and working as part of a vibrant team. Ideal candidates are flexible, creative problem-solvers with strong communication skills. This position offers competitive benefits, training, and career development opportunities.

Benefits

Special rates for team members and families

Training and development opportunities

Complimentary meal on duty

Contributory pension scheme

Free use of leisure and gym facilities

28 days holiday for full-time members

Qualifications

• Experience in a similar position is beneficial but not essential.
• Passionate about creating extraordinary service.
• Ability to ensure guest satisfaction.

Responsibilities

• Support members and guests in achieving their goals.
• Maintain high standards of cleanliness and safety.
• Work proactively for guest satisfaction and smooth running of the leisure department.

Skills

Flexibility and a positive attitude

Attention to detail

Creative problem-solving

Strong verbal communication skills

Ability to work as part of a team

Job description

A prominent hotel group in the UK is seeking a Leisure Club Assistant to ensure high standards of cleanliness and safety in leisure facilities. The role includes supporting guests in their fitness ambitions, maintaining guest satisfaction, and working as part of a vibrant team. Ideal candidates are flexible, creative problem-solvers with strong communication skills. This position offers competitive benefits, training, and career development opportunities.