Leisure Club Assistant

Holiday Inn Stoke on Trent; Newcastle-under-Lyme; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading hotel is seeking a Leisure Club Assistant to promote health and fitness among members and guests. The successful candidate will ensure the club's condition, support sales efforts, and demonstrate commitment to health and safety. Training and growth opportunities are available within a supportive team environment.

Benefits

Annual Conference Event and Awards

Apprenticeships

Career development opportunities

Employee discounts

50% off food and beverage

Free access to Leisure Clubs

24/7 Employee Assistance Line

Qualifications

• Experience in the leisure/fitness/spa wellness industry is a plus.
• Qualifications in Pool Water Safety and First Aid are desirable.

Responsibilities

• Ensure the club is presented in appropriate condition daily.
• Support local marketing initiatives to drive new member sales.
• Handle cash and submit to hotel finance.

Skills

Customer service

Health & Safety awareness

Education

First Aid at Work Qualification

Pool Water Safety Qualification

CIMSPA fitness professional qualification Level 2

Health & Fitness / Leisure Industry Qualification Level 3

Job description

The role

Our Leisure Club Assistants support in providing a successful Health & Fitness offering to members and guests, promoting and supporting behavioural change in achieving fitness goals and the benefits of healthy living.The role reports directly to the Leisure Club Manager and is part of a team based from our attractive hotel, Holiday Inn Stoke on Trent, ST5 4DL.

Leisure Club Assistant responsibilities include:

• Ensuring the club is always presented in the appropriate condition ensuring the correct daily, weekly and monthly checks are being completed.
• Achieving new member sales, renewals and net membership growth metrics.
• Supporting the Club Management Team in relation to local marketing initiatives to drive New Member Sales, Membership Headcount and the Clubs position in the community.
• Always demonstrating a pro-active approach to Health & Safety and support the Club Management Team relating to the Sustainable Safety Group (SSG) audit.
• Undertaking cash handling duties and submitting to hotel finance.

Other businesses may call this role Leisure Centre Assistant, Sports Centre Assistant, Wellness Club Assistant, Fitness Assistant.

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at [e-mail].

Benefits

Our rewards package includes:

- Annual Conference Event and Awards

- Apprenticesips

- Robust career development opportunities and support for personal growth

- Attractive discounts across many major retailers, restaurants, and events

- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

- 50% off food and beverage while you stay in our hotels

- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

This role is perfect for someone who is looking to demonstrate their skills and develop their career - someone who has some experience in the leisure/fitness/spa wellness industry, but this is not essential.

The ideal candidate would have one or more of the following qualifications:

• Pool Water Safety Qualification of Pool Responder
• First Aid at Work Qualification
• CIMSPA fitness professional qualification of Level 2 or above
• Health & Fitness / Leisure Industry Qualification of Level 3 or above

At Kew Green Hotels, we encourage applications from individuals of all backgrounds and abilities. We aim to create an inclusive workplace for everyone. Should you require any reasonable adjustments throughout the recruitment process, please make sure to complete the relevant application questions, or contact [e-mail] if you have any questions. We are committed to supporting any adjustments you may need.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Leisure Club Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!