Leisure Club Assistant

TN United Kingdom; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a Leisure Club Assistant to join their dynamic team. In this role, you will create a welcoming atmosphere for guests and members while promoting health and fitness. Your responsibilities will include maintaining cleanliness, assisting guests, and ensuring safety standards. This position offers an opportunity to work in a supportive environment that values personal and professional growth. If you are passionate about service excellence and enjoy working in a team-driven setting, this is the perfect opportunity for you to make a difference and contribute to memorable experiences.

Benefits

Exclusive team member rates

Extensive training and development

Complimentary meals on duty

Uniform provided

Employee Assistance Programme

28 days holiday

Free access to leisure facilities

Qualifications

• Passion for hospitality and service excellence is key.
• Previous experience in a similar role is beneficial but not essential.

Responsibilities

• Create a welcoming and safe environment for guests and members.
• Maintain cleanliness and hygiene standards across all leisure club areas.
• Assist with membership sales and promote leisure facilities.

Skills

Customer Service

Communication Skills

Attention to Detail

Teamwork

Proactivity

Education

High School Diploma

Job description

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Join
Our Team as a Leisure Club Assistant at Radisson Hotel Group!

Radisson
Hotel Group is one of the world's largest hotel groups, with ten distinctive
hotel brands and more than 1,160 hotels in operation and development across 95+
countries. Our brand promise, Every Moment Matters, is brought to life
through our signature Yes I Can! service ethos.

At
Radisson Hotel Group, people are at the heart of everything we do. Our teams
are true Moment Makers, creating memorable experiences for our guests
while working in an environment that empowers personal and professional growth.

We
are now looking for a Leisure Club Assistant to join our dynamic team!
If you are passionate about health and fitness, enjoy providing exceptional
service, and thrive in a team-driven environment, this role is perfect for you.

What
We Offer

We
believe in fostering an environment that is just as rewarding to work in as it
is to stay in. As part of our team, you will enjoy:

• Exclusive team member rates and discounts for family and friends at Radisson Hotel
  Group properties worldwide
• A commitment to growing talent, offering
  extensive training, an individual development plan, and access to 20,000+
  learning modules through Radisson Academy
• The opportunity to participate in Responsible
  Business initiatives that make a positive impact on our communities
  and the planet
• Contributory pension scheme and Life Assurance
• Complimentary meals on duty
• Uniform provided
• Employee Assistance Programme through UNUM
• 28 days holiday
  for full-time team members
• Free access to our leisure, pool, and gym facilities during off-peak hours (where applicable)

Your
Role as a Leisure Club Assistant

Our
Leisure Club Assistants play a key role in creating a welcoming and safe
environment for our guests and members. You will:

• Perform opening and closing procedures of the leisure
  club
• Greet and check in guests, ensuring they are informed
  about available facilities
• Provide friendly and professional assistance to guests
  and members, helping them achieve their fitness goals
• Demonstrate correct usage of exercise equipment and
  ensure safety at all times
• Maintain cleanliness and hygiene standards across all
  leisure club areas, including changing rooms, sauna, and pool (if
  applicable)
• Monitor facility usage to ensure compliance with club
  rules and safety regulations
• Carry out regular inspections of equipment and report
  maintenance issues as needed
• Assist with membership sales, actively promoting
  our leisure facilities
• Work closely with housekeeping and engineering teams to
  ensure smooth operations
• Deliver an engaging and positive experience for all
  members and guests

What
We Are Looking For

We
focus on mindset and attitude. Skills can be developed, but a passion
for hospitality and service excellence is key. Our ideal Leisure Club Assistant
is:

• Positive and proactive, with a Yes I Can! attitude
• A strong communicator, comfortable engaging with
  guests and team members
• Detail-oriented,
  ensuring a clean, safe, and enjoyable experience for all
• A team player, supporting colleagues to deliver
  outstanding service
• Customer-focused,
  always looking for ways to enhance the guest experience
• Previous experience
  in a similar role is beneficial but not essential

Be
Part of Something Bigger!

At
Radisson Hotel Group, we believe anything is possible, and we are
committed to providing opportunities for our people to learn, grow, and
succeed. Join us in creating exceptional experiences—apply today and become
part of the world of Moment Makers!