Leisure Bookings Advisor (Fixed-Term)

Center Parcs UK & Ireland; Penrith; On-site; Full time

Job summary

Join a leading family resort as a Leisure Bookings Advisor / Activity Host in a fixed-term role until September 2025. You will support the Indoor Activities management, ensuring smooth operations while delivering engaging and safe experiences for guests of all ages. If you enjoy working in a vibrant environment and love interacting with families, this could be your ideal role.

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Colleague Recognition and Reward Scheme

Free use of leisure facilities

Discounted Center Parcs breaks

20% discount in restaurants and retail

Access to Perks at Work Portal

Employee Assistance Program

Opportunities for career development

Qualifications

• Good communication skills essential for the role.
• Friendly and warm demeanor towards guests and colleagues.
• IT literate with basic computer skills.

Responsibilities

• Responsible for booking activities and hiring out sports equipment.
• Ensure safety checks are carried out on all equipment.
• Assist guests with enquiries and hosting activities.

Skills

Good communication skills

Friendly

IT literate

Education

Professional qualification in recreation/leisure/tourism

Job description

With up to 200 indoor and outdoor activities available, Center Parcs is the perfect place for families to try something new together. The Leisure team plays a key role in ensuring families feel confident, safe and happy during their activity, whatever their age or ability.

There are many opportunities in the Leisure team, and our offering of activities continues to grow. From donning an eye patch in Pirate and Princess Adventure, to whizzing around a track in Quad Bike Safari or scaling the forest canopy in Aerial Adventure, our focus is on delivering a quality experience that guests will remember, whether it’s their first or fiftieth time.

LEISURE BOOKINGS ADVISOR / ACTIVITY HOST (FIXED-TERM) | £12.37 per hour

This is a fixed-term role until 25th September 2025

We are looking for a Leisure Bookings Advisor / Activity Host to support the Indoor Activities management team in ensuring the smooth running of Sports and Leisure facilities as well as hosting activities for our guests.

Your Responsibilities Will Include, But Are Not Limited To

• Booking activities
• Hiring out sports equipment
• Assisting guests with enquiries
• Ensuring equipment safety checks are carried out prior to conducting any activity
• Operating bowling lanes
• Assisting in the pottery studio
• Hosting Escape the Forest escape rooms experiences
  
  

New to Whinfell Forest, Escape the Forest offers friends and family an immersive experience in our escape rooms. In this role, you will deliver a great guest experience by hosting activity sessions with enthusiasm, engagement and professionalism.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Whinfell Forest (CA10 2DW) as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey

HOURS OF WORK

Working straight shifts, you will be contracted to work 128 hours per 4-week period on a flexible basis - Shifts will be between 8am - 9pm and will include alternate weekends. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

About You

Essential requirements:

• Good communication skills
• Friendly, genuine and warm towards guests and colleagues
• IT literate
  
  

Desirable Requirements

• A sports and leisure background
• Professional qualification in recreation / leisure / tourism
  
  

About The Benefits

• Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
  
  

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 20th June 2025 at 12 Noon

Interviews to be held: 25th June 2025

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

Follow us - Facebook | LinkedIn

At Center Parcs, everyone’s welcome.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.