Leisure Assistant - Part Time

Village Hotels - Farnborough; Farnborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

Village Hotels - Farnborough recherche un Employé de salle passionné par l'hospitalité et le fitness. Vous serez responsable de l'entretien des espaces publics, tout en garantissant un service client exceptionnel. Nous offrons un environnement de travail inclusif avec de nombreux avantages, y compris des réductions sur l'hébergement et la nourriture.

Benefits

Adhésion au club de santé et bien-être gratuite

Réductions sur les séjours et la nourriture

Programmes de formation et de développement

Jours de santé mentale

Assurance santé et congés de maladie

Qualifications

• Passion pour l'hospitalité, les loisirs et le fitness.
• Capacité à travailler en toute sécurité et conformément aux directives.

Responsibilities

• Maintenir la propreté des installations et répondre aux alertes de la piscine.
• Assurer une expérience mémorable pour les membres.

Skills

Service à la clientèle

Résolution de problèmes

Communication

Job description

Job Description:

Awesome people are crucial to making our clubs run smoothly. We pride ourselves on offering high-quality facilities that impress our guests.

You'll bring your passion for perfection to ensure our public areas look great. Whether it's sprucing up the studios, maintaining the gym floor, or perfecting the poolside, you'll love staying on top of your game.

You recognize that our members expect a high standard in their fitness experience. You'll be dedicated to making it enjoyable and memorable. Your day-to-day tasks include maintaining cleanliness, hygiene, refining guest experience, and caring for the pool area, including responding to poolside alarms.

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth, we rely on you to deliver service that sets us apart.

Benefits:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend and including breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink at Village Hotel Pub & Grill, on or off shift.
• 30% discount in our Village Hotel Starbucks stores, on and off shift.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• Mobile Gaming training platform across various hotel areas.
• Discounts and cashback offers on High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, including mental health support and programs.
• Mental Health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to Employee Assistance Programme for support and counselling.
• A fun, supportive, and inclusive work environment with team events.
• Reward and Recognition schemes, anniversary rewards, and community involvement days.
• Electric car salary sacrifice scheme.
• Your birthday off, guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme, Life Insurance.

*Terms and conditions apply based on your contract.

What we need from you:

• A passion for hospitality, leisure, and fitness.
• A friendly smile and ability to communicate with everyone.
• Outstanding customer service skills to ensure member satisfaction.
• Solution-oriented mindset with proactive problem detection.
• Ability to work safely and in compliance with company and legal guidelines.

**Please note - All offers are subject to a successful DBS check in this role.**

Come and be part of something new & special - Work, Grow & Play the Village Way!