Leisure Assistant - 30 hours per week

TN United Kingdom; Luton; On-site; GBP 20,000 - 25,000; Part time

Job summary

An established industry player is seeking a part-time Leisure Assistant to join their Health Club team. This role involves providing exceptional customer service, coordinating guest requests, and ensuring a welcoming atmosphere for all members. Flexibility in shift times is essential, as the position requires working weekends and bank holidays. With opportunities for training and career progression, this role is perfect for a self-motivated individual who thrives in a team environment. Enjoy competitive pay, holiday benefits, and discounted hotel rates as part of your employment.

Benefits

Competitive salary + Service Charge

28 days paid holiday

Discounted hotel room rates

Training and Development opportunities

Uniform and Complimentary Dry Cleaning

Free meals when on shift

Pension cover

Career Progression prospects

Qualifications

• Excellent customer service skills and ability to communicate well.
• Previous hotel health club experience is beneficial but not essential.

Responsibilities

• Co-ordinate guest/member requests ensuring high standards of care.
• Maintain cleanliness of pool and Leisure Club furniture.
• Promote the image of the Hotel at all times.

Skills

Customer Service Skills

Communication Skills

Self-motivated

Team Player

Education

Lifeguard Qualification

Job description

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Leisure Assistant - 30 hours per week, Luton

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Client:

Location:

Luton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

27b69057d6ae

Job Views:

3

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

We Treat Our Team Like Family and Our Guest Like Royalty.

We are recruiting a part time Leisure Assistant within our Health Club.
Working 30 hours per week, 4 days out of 7 (shifts).
You will need to be flexible with the shift times that you can work, e.g both early and late shifts
also, weekend and bank holiday working is required for this role.

Overview of the role
To actively co-ordinate guest/member requests within the Leisure Club, ensuring that all customers receive a high standard of Customer Care and service.

What we are looking for
An individual with excellent customer service skills, and the ability to communicate well at all levels.
Previous hotel health club experience would be beneficial, but not essential.
A self-motivated and hardworking individual, with initiative, who is a team player.
A Lifeguard qualification would be beneficial.

Hospitality & Service
To provide a welcoming atmosphere for all our guests and members.
Ensure that all pool and Leisure Club furniture is kept clean and tidy, and cushions secure.
Perform fitness assessments as required (once trained) to Company procedures.
To offer a Fitness Programme for all new members, highlighting correct use of equipment and continue to monitor.
To act as a Salesperson, promoting the image of the Hotel at all times.
To maintain a smart and tidy appearance at all times, and to comply with uniform requirements.
Report and hand over any lost property.

Arora Benefits:
• Competitive salary + Services Charge*
• 28 days paid holiday ( pro rata for part time staff), plus extra holiday after 5 years’ service
• Discounted hotel room rates across our hotels for you and your friends and family.
• Valuable Training and Development opportunities
• Uniform and Complimentary Dry Cleaning
• Free meals when on shift
• Pension cover
• Career Progression prospects

*Service charge is dependent on hours worked and sales performance and is not guaranteed.