Leisure Assistant

Manchester Arndale; Prestonpans; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Hapi app discounts

Wagestream flexible pay

OCS Academy digital learning

Job summary

OCS UK & Ireland is seeking a reliable Lifeguard to oversee pool safety across varied conditions and provide customer support for gym users.

The role requires up-to-date NPLQ, Pool Plant Operator and Level 2 Fitness Instructing, with a 6-week rota including weekends. You will perform first aid, supervise visitors and keep facilities clean and safe.

Qualifications

• Must hold up to date NPLQ certificate.
• Pool Plant Operator qualification.
• Level 2 Fitness Instructing.
• Experience working with the public and in a pool environment.

Responsibilities

• Lifeguard swimming pools and provide first aid when needed.
• Ensure safety rules and supervise pool use.
• Contribute to cleaning and pool testing to maintain chemical balance.
• Assist with fitness classes and customer support.

Skills

Lifeguard experience

Excellent communicator

Public interaction

Customer service

Education

NPLQ certificate

Pool Plant Operator

Level 2 Fitness Instructing

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

The person responsible for filling this role would lifeguard swimming pools in varied conditions, provide continual customer support, answer exercise and leisure related queries. They would also be partly responsible, alongside the Duty Managers, for the safety and wellbeing of all site users.

Working Pattern:

6 week rota including dayshifts, backshifts and weekends

Key responsibilities:

• Lifeguard swimming pools.
• Provide emergency first aid and carry out rescues when and if necessary.
• Share their knowledge of exercise and fitness with customers who require assistance. This may include inducting new customers in the use of gym equipment.
• Provide excellent classes as a fitness instructor to customers.
• Carry out a variety of cleaning duties as required to ensure we meet all contractual obligations.
• Carry out pool testing and take remedial action when necessary to ensure chemical balance in swimming pools is within parameters and safe for public use.
• Be prepared to carry out supervisory duties in the absence of a Duty Manager.
• Keep up to date with updates in theNPLQ qualification.
• Be forthcoming with ideas which could advance the business.

Skills and knowledge:

• Experience in similar role.
• Experience in working with the public.
• Excellent communicator (verbal and written).
• Customer service experience.
• Ability to lead by example, motivate and work well in a team-based environment.
• Ability to think and make quick decisions under pressure.

Essential hiring criteria:

• Must hold up to date NPLQ certificate.
• Pool Plant Operator
• Level 2 Fitness Instructing

Desirable:

• Fitness class qualifications.
• First Aid at Work

Ideal candidate will be/have:

• Reliable.
• Ability toanticipateproblems.
• Extremely observant.
• Quick thinker.
• Ability to stay calm.
• Positive attitude.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.