Leisure Assistant

Village Hotels; Morley; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading hotel chain in Morley is looking for passionate individuals to ensure a memorable fitness experience for members. You'll maintain cleanliness, enhance guest experiences, and work in a dynamic environment. Excellent customer service skills are a must, along with a friendly demeanor. This role offers various perks, including discounts and well-being programs.

Benefits

Complimentary Health and Wellness Membership

Discounted overnight stays

50% discount on Food and Drink

Flexible working hours

Qualifications

• Passion for hospitality, leisure, and fitness.
• Ability to communicate effectively.
• Outstanding customer service skills.

Responsibilities

• Maintain cleanliness and hygiene in public areas.
• Enhance guest experience by responding to needs.
• Ensure pool area safety and compliance with guidelines.

Skills

Customer service skills

Communication skills

Passion for hospitality

Job description

Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high-quality facilities that leave our guests impressed.

So you’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form, or perfecting the poolside, you’ll love staying on top of your game.

You recognize that our members have high standards for their fitness experience. You’ll be committed to making it a memorable one that keeps smiles coming. Your day-to-day tasks include maintaining cleanliness, hygiene, enhancing guest experience, and taking care of the pool area, such as responding to poolside alarms.

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth opening soon, you’ll help us deliver service that stands out from the competition.

Join us and enjoy benefits such as:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount in our Village Hotel Starbucks stores, on and off shift.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• An engaging Mobile Gaming training platform across hotel areas.
• Discounts and cashback offers on High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, plus monthly well-being programs to support mental health.
• Mental Wellbeing support with Mental Health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme for support and counseling.
• Flexible working hours.
• A supportive, inclusive work environment with team events.
• Reward and Recognition schemes.
• Anniversary rewards for service milestones.
• Electric car salary sacrifice scheme.
• Your birthday off, guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• BIG People Days to celebrate and recognize employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.
• Terms and conditions apply based on your contract.

What we need from you:

• A passion for hospitality, leisure, and fitness.
• A friendly smile and ability to communicate with everyone.
• Pool Responder qualification (desirable).
• Outstanding customer service skills leading to high member satisfaction.
• Solution-oriented mindset with proactive issue spotting.
• Ability to work in compliance with company and legal safety guidelines.

Please note - All offers are subject to a successful DBS check in this role.

Come and be part of something new & special - Work, Grow & Play the Village Way!