Leisure Assistant

Village Hotels; Blackpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality and leisure company is seeking team members to maintain cleanliness and enhance guest experiences in fitness and leisure areas. Ideal candidates possess a passion for hospitality and fitness, with excellent communication skills. The role offers unique health and wellness benefits, including discounts and extensive training. Join us and work in a supportive and fun environment while promoting a positive fitness experience.

Benefits

Complimentary Health and Wellness Membership

Discounted overnight stays

Discount on Food and Drink

Excellent training and development opportunities

Mental health support programs

Flexible working hours

Company Pension scheme

Life Insurance

Qualifications

• A passion for hospitality, leisure, and fitness.
• A friendly smile and excellent communication skills.
• Ability to deliver outstanding customer service and ensure member satisfaction.
• Solutions-oriented with proactive issue spotting.
• Ability to work in compliance with company and legal guidelines.

Responsibilities

• Ensure public areas are clean and well-maintained.
• Respond to poolside alarms and maintain hygiene standards.
• Enhance guest experience in fitness and leisure areas.

Skills

Customer service

Communication skills

Problem-solving

Attention to detail

Job description

Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high-quality facilities that leave our guests impressed.

So you’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form, or perfecting the poolside, you’ll love staying on top of your game.

You recognize that our members have a certain standard when it comes to their fitness experience. So you’ll be dedicated to making it one that keeps the smiles coming. Your responsibilities will include cleanliness, hygiene, enhancing our guest experience, and maintaining the pool area, such as responding to poolside alarms.

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth, and more opening soon, we rely on you to deliver service that sets us apart from the competition.

Join us and enjoy benefits such as:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend and including breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount in our Village Hotel Starbucks stores, on and off shift.
• Excellent training and development, including Rising Stars and Talent Academy programmes.
• An engaging Mobile Gaming training platform across various hotel areas.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, including monthly programmes to support mental health.
• Mental health support with first aiders and up to 2 mental health days annually.
• Financial well-being support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme for support and counselling.
• Flexible working hours.
• A fun, supportive, and inclusive work environment with regular team events.
• Reward and Recognition schemes, including anniversary rewards.
• Electric car salary sacrifice scheme.
• Your birthday off, guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• Various BIG People Days to celebrate and recognize employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.
• Terms & Conditions apply based on your contract.

What we need from you:

• A passion for hospitality, leisure, and fitness.
• A friendly smile and excellent communication skills.
• Ability to deliver outstanding customer service and ensure member satisfaction.
• Solutions-oriented with proactive issue spotting.
• Ability to work in compliance with company and legal guidelines, ensuring safety for all.

Please note - All offers are subject to a successful DBS check in this role.

Come and be part of something new & something special - Work, Grow & Play the Village Way!