Leisure and Community Park Supervisor

Active Dorset; Weymouth; On-site; GBP 27,000; Part time

Job summary

A community-focused organization in Weymouth is seeking a Leisure and Community Park Supervisor to manage weekend café operations. The role involves strong customer service skills, working with volunteers, and ensuring cleanliness. Applicants should be proactive and flexible in their working hours. Benefits include holiday entitlement, a company pension, and various employee support programs.

Benefits

Company pension with 5% contribution

Minimum of 23 days holiday per year

Agile and flexible working

Free eye care vouchers

Employee assistance programme

Enhanced maternity/paternity and sick leave policies

Annual leave purchase scheme

Access to cyclescheme and electric car purchase scheme

Qualifications

• Proactive and self-motivated individual.
• Able to work well in a team and independently.
• Flexibility in weekend working hours.

Responsibilities

• Support Facility Manager and Cafe Officer.
• Supervise operations of the café during weekends.
• Assist with customer queries and oversee cleanliness.

Skills

Communication skills

Teamwork

Attention to detail

Customer service

Job description

Overview

Job title: Leisure and Community Park Supervisor

Contract: Permanent

Salary: £26,571.88 pro rata

Reporting to: Leisure and Community Park Officer

Hours and location

There is a minimum of 1 position available, possibly 2 depending on availability of successful candidates to fulfil the required hours. We require cover for the following time periods: Saturday and Sunday – predominantly mornings 4 hours per day.

Successful candidates will be contracted for a minimum of 4 working hours per week and a maximum of 8 hours, depending on their availability. Exact hours will be discussed at interview.

About Active Dorset

Active Dorset is one of 42 Active Partnerships nationally. Active Partnerships are a network of local organisations across the country that create the conditions for people to be active. Each active partnership understands local people, barriers and opportunities. We know how to make change happen, to open up better physical health, mental health and quality of life.

With significant investment underway, including 2 new floodlit artificial football pitches at Redlands in Weymouth, we aim to ensure we provide the best experience for our local community. The Leisure and Community Park Supervisor will be key in ensuring we are connected to both our customers and the wider community, always seeking to understand how we can further reduce barriers to being more active.

Movement is the foundation for good health, wellbeing and thriving, sustainable communities. Movement, physical activity and sport aren’t currently accessible to everyone in our country, and Active Partnerships are changing that.

Diverse talent is underrepresented in Active Dorset. Active Dorset is committed to diversity and equal opportunities and wants to build a team that represents a variety of backgrounds, perspectives, and skills. We welcome applications from individuals representing different race, ethnicity, disability, or any protected characteristics, to help us understand and work with all communities.

Our Vision: People in Dorset choose to enjoy an active lifestyle through participation in sport and physical activity.

Our Mission: Supporting strategic leaders with high quality advice and advocacy so that people in Dorset choose to enjoy an active lifestyle through participation in sport and physical activity.

About you

We are seeking proactive, self-motivated individual(s) to support the Facility Manager and Leisure & Community Park Officer in the smooth running of the volunteer led community café at Redlands Leisure and Community Park.

You will have great communication skills, enabling you to work with a wide range of organisations and groups to support the activities that take place at Redlands. You will be a team player who works well alone as well as in a team, you will be diligent at completing tasks as requested and maintain communication with other team members.

Your role will support the overall running of the catering operations & community café including customer facing interactions and assisting with customer enquiries. This role will build significantly on the work already done in recruiting and supporting volunteers, plus contributing to the wider work of the Charity and seeking improvement in all aspects of its work.

Flexibility in weekend working hours and availability is essential to this role.

Please note: Unfortunately we are unable to accept applications requiring a visa sponsorship. You must have a valid right to work in the UK at the time of application.

About the role

• We are looking for an energetic individual with a can-do attitude, who prides themselves on attention to detail and providing the highest levels of customer service.
• The role involves working alongside volunteers in a busy environment which requires a weekend onsite presence, the ability to work well with others and working under pressure when multitasking.
• The role will include regular communication with colleagues, customers and external partners
• You will supervise weekend operations of the café and management of the volunteer workforce within Redlands Leisure & Community Park, including fire warden duties.
• Occasionally, elements of the role may involve lone working, you will need to be self-motivated, trustworthy, and able to follow policy and procedures.

Key responsibilities

• Supporting the work of the Facility Manager and Café & Community Park Officer in liaising with facility users/customers and occasionally contractors.
• Carry out tasks to support the Café & Community Park Officer in areas relevant to the weekend opening day; stock control, overseeing cleanliness of the facility, promoting the café and park activities, and answering queries from customers or partners.
• Carry out necessary duties to ensure compliance with the policies and processes of Active Dorset CIO and CIC, including GDPR, health and safety, food hygiene, and safeguarding.
• Supporting volunteers to serve customers, operating till, preparing a range of hot and cold food and drinks.

NB: The duties and responsibilities of this post are not restrictive, and the post holder may be required on occasion to undertake other duties. This will not substantially change the nature of the post.

Benefits

• Company pension, with 5% contribution from Active Dorset
• Minimum of 23 days holiday per year, plus bank holidays (pro rata) rising to 30 after 5 years’ service
• Agile and flexible working supported
• Free eye care vouchers
• Employee assistance programme
• Enhanced maternity/paternity and sick leave policies (subject to eligibility)
• Annual leave purchase scheme (subject to eligibility)
• Access to cyclescheme and electric car purchase scheme