Legal Technology Applications Manager

Womble Bond Dickinson (UK) LLP; Newcastle upon Tyne, Plymouth; Hybrid; GBP 45,000 - 75,000; Full time

Job summary

A leading law firm is seeking a technology professional to spearhead the management of their legal technology applications within the Innovation and Legal Technology Team. This role will involve procuring tools, ensuring compliance, managing budget, and working closely with IT and legal teams to enhance technology offerings. The successful candidate should exhibit strong project management skills, a solid understanding of legal technologies, and the ability to communicate effectively across teams.

Qualifications

• Relevant experience in information technology, computer science, project management, or law.
• Strong understanding of legal technology tools.
• Proficiency in software deployment, integration, and management.

Responsibilities

• Identify and procure legal technology applications.
• Manage and maintain legal technology toolkit.
• Train and support users on technology applications.

Skills

Project Management

Analytical Skills

Problem-Solving

Communication

Interpersonal Skills

Education

Information Technology or Computer Science

Project Management

Law

Job description

We are seeking a dynamic and experienced technology professional to join our dedicated Innovation and Legal Technology Team. This newly created role will be responsible for managing the firmwide self-service toolkit of legal technology applications which forms a key part of our innovation strategy. The successful candidate will work closely with the Chief Innovation Officer, the Head of IT Applications and Development, and the wider Innovation and Legal Technology Team.

This role can be based in Bristol, Newcastle, Plymouth or Leeds and falls under our hybrid working policy. We would ask that you reside close enough to one of our regional office locations so that you can visit as per current working practices.

Key Responsibilities:

• Procurement and Deployment: Identify, evaluate, and procure legal technology applications that align with our innovation strategy and the needs of end users. Co-ordinate the on-boarding, configuration and deployment of these tools.
• Management and Maintenance: Ensure the ongoing management, maintenance, and support of the legal technology applications in the self-service toolkit. Monitor adoption, performance, ROI, new features/updates, user feedback and contractual events such as renewals.
• Supplier Relationships: Build strong, collaborative relationships with our legal technology suppliers whilst ensuring that suppliers deliver the expected level of service and maintain a pro-active road map of features.
• Budget Management: Monitor the budget for legal technology applications, ensuring expenditures are within approved limits and provide value for money.
• Training, Support and Adoption: Working in conjunction with our IT Trainers to develop and deliver self-service training materials for our self-service toolkit. Provide ongoing support and troubleshooting as needed.
• Collaboration: Work collaboratively with the IT team to ensure technical requirements and standards are met. Liaise with legal teams to understand their needs and raise awareness of tools which meet those needs.
• Innovation and Improvement: Stay abreast of the latest trends and advancements in legal technology. Propose and implement enhancements to the toolkit to maintain a cutting-edge offering.
• Ownership: Acting as the application owner for all of our legal technology applications.
• Compliance: ensuring that our legal technology applications comply with our information security requirements and that such compliance is appropriately documented.

So what are we looking for?

To excel in this role, a growth mindset is essential. This involves a passion for discovering new ways to improve our business processes. Candidates must demonstrate their ability to meet key responsibilities to a high standard, which can be achieved through relevant experience and/or qualifications.

Technical proficiency is crucial, requiring a strong understanding of legal technology tools and platforms, as well as proficiency in software deployment, integration, and management. Analytical skills are also important, as the role involves analyzing user needs and feedback to find effective solutions and drive improvements. Strong problem-solving skills and attention to detail are necessary.

Excellent verbal and written communication skills are required to convey technical information to non-technical stakeholders, build compelling business cases, and effectively negotiate contracts. Additionally, strong project management skills are needed to manage multiple projects simultaneously, with familiarity in agile methodologies being a plus.

Finally, strong interpersonal skills are essential for working collaboratively across teams.

To be successful for the role you must have:

• A combination of relevant experience and/or qualifications in information technology, computer science, project management, or law.

• Strong project management skills with the ability to manage multiple projects simultaneously.
• Solid understanding of legal technology tools and platforms.
• Proficiency in software deployment, integration, and management.