Legal Team Manager:

Cherry Professional; West Midlands Combined Authority; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading legal organization in South Birmingham is seeking a Legal Team Manager passionate about client service and team development. This full-time, office-based role involves overseeing Legal Advisors, maintaining a personal caseload, and contributing to business development efforts in an engaging environment.

Qualifications

• Experience in Wills, Trusts, and Powers of Attorney.
• Ability to mentor and inspire team members.
• Results-driven mindset.

Responsibilities

• Lead and support a team of Legal Advisors.
• Manage team performance through regular reviews.
• Ensure compliance with industry regulations.

Skills

Legal experience in Private Client Law

Communication skills

Leadership

Client service

Problem-solving

Organisational skills

Job description

Legal Team Manager | £35k to £42k (dependant on experience) | South Birmingham
Full Time / Office based

Are you an experienced legal professional with a passion for leadership, client service, and team development? We’re working with a growing, forward-thinking legal organisation that are looking for a Team Manager to oversee and support their branch-based Legal Advisors, ensuring excellence across legal delivery, client experience, and team performance. You’ll be responsible for managing performance, ensuring compliance, and supporting commercial outcomes. You’ll also maintain a small personal caseload and play an active role in local business development initiatives!

What we’re looking for:

• Strong legal experience in Private Client Law, particularly in Wills, Trusts, and Powers of Attorney
• Exceptional communication skills and a passion for delivering outstanding client service
• Proven ability to lead by example, maintaining the highest standards of professionalism and compliance
• Dedication to supporting, mentoring, and developing team members
• A results-driven mindset with the ability to motivate and inspire others
• Strong problem-solving skills, with the ability to identify issues and implement effective solutions
• Excellent organisational skills, including diary management and performance tracking
• High energy and drive to support the team in achieving daily, monthly, and yearly targets

The finer elements of the role include:

• Lead, mentor, and support a team of Legal Advisors to deliver outstanding client service
• Manage performance through 1:1s, structured reviews, and regular team meetings
• Oversee legal caseloads and ensure compliance with industry regulations and internal standards
• Monitor and improve client satisfaction, handling feedback and complaints professionally
• Track KPIs and performance metrics, driving team engagement and results
• Contribute to local marketing efforts and referral relationships to grow brand presence

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