Legal Support Administrator

HCR Law; Worcester; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

28 days annual leave

Healthcare cash plan

Cycle to Work scheme

Life Assurance

Job summary

HCR is seeking a proactive Administrator based in Worcester to support the Commercial Property team. You will provide comprehensive administrative and business support to Partners, fee earners and the team, ensuring smooth operations and compliance.

Key responsibilities include file opening/closing, archiving support, post distribution, scanning, and dictation assistance. A professional, detail‑oriented approach is essential to succeed in this role.

Qualifications

• Experience in a professional environment (preferred).
• Experience in a client-facing role and a professional manner.
• Strong IT proficiency in Microsoft Word, Outlook, Excel; Teams and Zoom.
• Exceptional attention to detail and a high standard of accuracy.
• Excellent communication, interpersonal, and organisational skills.
• A proactive approach and willingness to support the wider team.

Responsibilities

• Undertaking routine administrative tasks for the team and manage the full file opening/closing process with compliance and accuracy.
• Support the archiving process and liaise with the Operations team.
• Distribute post and assist with scanning/photocopying as required.
• Assist with audio digital dictation when required.

Skills

MS Office

Client-facing

Attention to detail

Communication

Organisational skills

Proactive

Tools

Microsoft Teams

Zoom

Job description

About The Role

Based in our Worcester r HQ and reporting to the Legal Support Manager, we are seeking a proactive, highly organised, and with good attention to detail Administrator to play a key role in our Commercial Property team. This is a pivotal position within our support staff, providing comprehensive administrative and business support to Partners, fee earners and the support team to ensure the smooth running of the department.

Key Responsibilities

• Undertaking routine administrative tasks for the team. Manage the full file opening and closing process, ensuring compliance and accuracy
• Supporting the archiving process, liaising with the Operations team.
• Distribution of the post and scanning and photocopying as necessary
• Assisting with audio digital dictation as and when required.

About You

• Previous experience in a professional environment (preferred)
• Experience in a client-facing role and a professional manner
• Strong IT proficiency, particularly in Microsoft Office (Word, Outlook, Excel), Teams, and Zoom
• Exceptional attention to detail and a high standard of accuracy
• Excellent communication, interpersonal, and organisational skills
• A proactive approach and willingness to support the wider team

About Us

• Scottish Widows Pension Scheme
• Support staff bonus scheme
• Electric vehicle scheme
• 28 days annual leave (plus public holidays)
• Happy People / Perks at Work benefits portal
• Cycle to Work scheme
• Life Assurance
• 1/3 gym membership contribution
• Flu vaccinations
• Healthcare cash plan

Is HCR the smart move for you?

HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.

Why HCR people love their jobs

Our people tell us they enjoy working on good quality, interesting matters from a wide variety of our clients, because they get the experience they want to develop their careers. We will give you responsibility early, the mandate to make things happen and we'll back your good ideas. Our "Passion for People" lives and breathes every day throughout the firm as our peoples' energy and sense of fun create a warm environment in which to thrive.

What career progression will HCR offer you?

HCR's growth constantly creates opportunities for people who want to go places and make a difference, your career plan can become part of our growth plan. At HCR you can expect to work with friendly, energetic, ambitious people, who love getting stuck into a client problem, and enjoy celebrating a good outcome. Our people value the sense of community provided by the individual personality of each office and the collegiate approach across all our service and sector teams.

What does HCR believe, achieve and stand for?

As a Times Best Law firm, among the UK Top 60, we provide the full range of services that you would expect to organisations, business leaders and individuals. However, in our mission to give everyone the opportunity to experience a different kind of legal service we take an entrepreneurial approach. We're flexible and responsive to the needs of our clients, delivering the best outcomes for them. We have more than 800 lawyers and support staff, including more than 150 partners, and have been awarded the Law Society's Lexcel quality mark in recognition of our compliance and client care standards. With ten offices in England and Wales our well-established presence stretches from west to east, ensuring clients can access a full-service legal offering no matter where they're located. We've expanded significantly in Birmingham, Cardiff and the Thames Valley, and our merger with Hewitsons resulted in a full service regional hub being established in the heart of the Waterside innovation area centre of Northampton. Our London and Cambridge continue to grow apace. With solid connections in the communities we work in, and a track record of delivering legal advice to businesses and individuals throughout the areas we base ourselves in, our clients continue to value our approach to providing legal advice, in the way they need, when they need it.

As HCR is an equal opportunities employer, we don't just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients. We are privileged to be an armed forces-friendly organisation.

We also want you to achieve your absolute best during the recruitment process.

The HCR Resourcing Team is responsible for recruitment across the firm, and where possible will use direct hiring methods. We do work with a Preferred Supplier List, and where appropriate, we will release vacancies to those agencies who we deem most appropriate to support us. Only those agencies will be invited to submit candidates via our recruitment portal. Any speculative or unsolicited CVs sent to any employee or Partner of HCR will not be considered an introduction, and no fees will be applicable. Furthermore, we retain the right to pursue these candidates without query of ownership.