Legal Support Administrator

Irwin Mitchell LLP; Sheffield; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days' holiday as standard, rising 2

Annual pay and bonus review processes

Health and wellbeing support

Pension arrangements

Volunteer days

Discounts and lifestyle benefits

Job summary

Irwin Mitchell LLP in Sheffield is seeking a Legal Support Administrator to join the Support Services team. You will work closely with fee earners and Partners to provide essential administrative support in a fast-paced environment.

The role requires accuracy, initiative and the ability to handle multiple tasks while delivering timely responses to internal clients and external contacts. This office-based position offers a collaborative culture and opportunities for professional growth.

Qualifications

• A keen interest in building a career in Administration, with willingness to learn.
• Enthusiasm, a can-do attitude, and willingness to contribute to the team
• The ability to work on your own initiative
• The ability to manage change and meet change in demands of the business
• Great accuracy and attention to detail with the ability to multi-task
• The ability to work within strict service level agreements
• Excellent verbal and written communication skills

Responsibilities

• Handling fee earner queries by email & MS Teams
• Making sure all team files are in good order and databases are kept up to date
• Opening & closing case files on the relevant case management systems
• Making payments of invoices, cheques, BACs payments & billing
• Supporting fee earners with the preparation of cases, e-bundles & paper bundles
• Administration of the department's digital storage platforms
• Booking fee earner travel and meetings and managing expenses
• Managing the office inbound post, printing, scanning
• Managing Radiology requests across multiple digital platforms
• Dealing with urgent support requests within a timely manner

Skills

Administration

Initiative

Attention to detail

Adaptability

Communication

Teamwork

SLA awareness

Job description

As one of the UK’s leading law firms, we’re here for the people and businesses who rely on us at life’s important moments - made possible by our colleagues who bring the expertise, judgement and care that makes the difference.

Our colleagues bring Irwin Mitchell to life every day, so it matters that you feel valued from the very first day and aretrusted with the responsibility, in the right culture, to do the best work of your careers. Everyone’s path here is different, but we share a desire to help our business make a real impact.

Where possible we will support our colleagues to work in a way that works for them, for us and most importantly our clients. Please speak to a member of our Recruitment and Onboarding team for more information.

Your Role and What You'll Be Doing

We're recruiting for a Legal Support Administrator to join our Support Services team in Sheffield.

If you enjoy administration work and being part of a successful, friendly, and high-performing team, then this is the job for you. You’ll be working closely with fee earners and Partners to make sure they always have the right administrative support.

This is a busy and fast-paced role, so you’ll need to be able to work quickly and accurately, building strong relationships with your team and our clients.

What you'll be doing:

• Handling fee earner queries by email & MS Teams
• Making sure all team files are in good order and databases are kept up to date
• Opening & closing case files on the relevant case management systems
• Making payments of invoices, cheques, BACs payments & billing
• Supporting fee earners with the preparation of cases, e-bundles & paper bundles
• Administration of the department's digital storage platforms
• Booking fee earner travel and meetings and managing expenses
• Managing the office inbound post, printing, scanning
• Managing Radiology requests across multiple digital platforms
• Dealing with urgent support requests within a timely manner

About You

As our ideal candidate for this role, you'll have:

• A keen interest in building a career in Administration, with willingness to learn.
• Enthusiasm, a can-do attitude, and willingness to contribute to the team
• The ability to work on your own initiative
• The ability to manage change and meet change in demands of the business
• Great accuracy and attention to detail with the ability to multi-task
• The ability to work within strict service level agreements
• Excellent verbal and written communication skills

Our Approach to Reward and Wellbeing

• 25 days' holiday as standard, rising to 28 days depending on role level, plus bank holidays and the option to purchase additional leave.
• Opportunities to share in our success through annual pay and bonus review processes for eligible colleagues.
• Health and wellbeing support, including Westfield Health and Digital GP access.
• Competitive pension arrangements to help you plan for the future.
• Two paid volunteering days every year to support causes that matter to you.
• Access to a range of colleague discounts and lifestyle benefits to support you both inside and outside of work.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported.

In 2026, Irwin Mitchell was recognised in the Sunday Times Best Places to Work guide and was the only law firm included in the 'Very Big' organisation category

Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a