Legal Services Support Officer - People Team

North Northamptonshire Council; Corby; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Professional development

Generous leave

Hybrid/flexible working

Employee assistance programme

Employee benefits scheme

Wellbeing support

Job summary

North Northamptonshire Council’s People Team is seeking a proactive Legal Services Support Officer to deliver comprehensive administrative support across Childcare, Adult Social Care and Education matters.

You will work closely with solicitors and clients to manage case files, prepare documents, and coordinate court/tribunal materials, ensuring timely and accurate delivery of legal services.

Qualifications

• Excellent administrative and organisational skills.
• Strong attention to detail and accuracy.
• Experience of managing confidential and sensitive information.
• Ability to prioritise workloads and meet strict deadlines.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office and case management systems.
• Commitment to providing high‑quality support and customer service.
• Ability to work collaboratively within a team and independently when required.

Responsibilities

• Assist with the preparation of legal documents, court bundles and reports, maintain case management systems.
• Arrange meetings and hearings, monitor deadlines, and act as a point of contact for internal clients, courts, barristers, schools and external agencies.
• Support onboarding of new staff and processing financial information.

Skills

Administrative skills

Attention to detail

Confidential information handling

Prioritisation

Communication skills

MS Office / case management

Customer service

Teamwork / independence

Education

NVQ Level 3 or equivalent

Tools

Microsoft Office

Job description

The following content displays a map of the jobs location - Corby

Legal Services Support Officer - People Team

Job Reference Ref/29915/9281

Number of Positions:

1

Contract Type:

Full Time

Salary Range:

Working Hours:

37

Location:

Closing Date:

27/09/2026

Job Category:

Organisation:

North Northamptonshire Council

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28days, rising to 33days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About the role

Join our People Team as a Legal Services Support Officer

We are seeking a highly organised and proactive Legal Services Support Officer for our People team to provide comprehensive administrative and business support in relation to Childcare, Adult Social Care and Education matters. This is a key role within Legal Services, helping to ensure the efficient delivery of legal support.

Working closely with solicitors, legal assistants and clients, you will be responsible for managing legal administration processes, preparing and maintaining case files, coordinating court and tribunal documentation, processing legal correspondence and supporting the effective management of cases from instruction through to conclusion.

The role requires excellent organisational skills, attention to detail and the ability to manage competing priorities in a fast-paced environment. You will regularly handle sensitive and confidential information relating to children, families and vulnerable adults and must demonstrate professionalism, discretion and a strong commitment to data protection and confidentiality.

This role offers an excellent opportunity for someone with strong administrative experience, ideally within a legal, local government or public sector environment, who wishes to develop their understanding of Childcare, Adult Social Care and Education law while making a positive contribution to the delivery of essential public services.

What will you be doing?

As a Legal Services Support Officer, you will assist with the preparation of legal documents, court bundles and reports, maintain case management systems, arrange meetings and hearings, monitor deadlines and act as a point of contact for internal clients, courts, barristers, schools and external agencies. You will contribute to ensuring statutory timescales are met and that legal services are delivered efficiently and effectively.

You will work with the Legal Business Manager and Practice Support Officer to ensure that all business support functions are delivered in a timely and efficient manner. This will include processing financial information, producing reports and assisting with the onboarding of new staff members.

About you

You will be educated to NVQ level 3 or equivalent including GCSEs in Maths, English at Grade 4 (or equivalent).

Key Attributes

• Excellent administrative and organisational skills.
• Strong attention to detail and accuracy.
• Experience of managing confidential and sensitive information.
• Ability to prioritise workloads and meet strict deadlines.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office and case management systems.
• Commitment to providing high‑quality support and customer service.
• Ability to work collaboratively within a team and independently when required.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)