Legal Sales Advisor

Co-op; Manchester; Hybrid; GBP 25,000 - 26,500; Full time

Benefits offered by this job

Competitive salary and commission structure

Sales coaching and training

Pension with up to 10% employer contributions

Annual incentive scheme

28 days holiday (rising to 32) plus bank holidays

Discounts on Co-op products and services

Job summary

A prominent legal service provider in Manchester is seeking a Legal Sales Advisor specializing in family law. The role involves contacting clients to promote services and drive sales in a collaborative environment. Ideal candidates will have experience in legal services, a strong telephone manner, and the ability to work under targets. The position offers a competitive salary, pension contributions, and various employee benefits, including holiday increases over time.

Qualifications

• Previous experience in legal services or legal sales.
• Excellent telephone manner with the ability to communicate professionally and sensitively with clients.
• Tenacity with ability to drive sales in a target‑driven environment.

Responsibilities

• Contact clients to promote Co-op Legal Services and handle calls with empathy.
• Make sure all history notes are recorded accurately within our case management system.
• Work collaboratively within a small team and share opportunities for improvement.

Skills

Experience in legal services

Telephone communication

Teamwork

Sales drive

Use of case management system

Job description

Co-op Legal Services – Manchester, England, United Kingdom

Legal Sales Advisor – Family Law

Base pay range: £25,000-£26,500 plus commission. OTE £30,850.

Hybrid working, 37.5 hours per week. Monday to Friday shift patterns between 9:00-18:30 to be discussed at interview.

What you'll do

• Contact clients to promote Co-op Legal Services and our family department's USP's, handling each call with empathy.
• Objection handle competently on price and offering.
• Make sure all history notes are recorded accurately within our case management system.
• Follow contact strategy for clients who have not answered the phone.
• Work collaboratively within a small team and share opportunities for improvement.
• Cross‑sell when opportunity presents itself.
• Assist in collecting management information.

This role would suit people who have

• Previous experience in legal services or legal sales.
• Previous experience of using a case management system.
• Excellent telephone manner with the ability to communicate professionally and sensitively with clients.
• Tenacity with ability to drive sales in a target‑driven environment.
• The ability to work well individually and within a team.

Why Co-op?

• Competitive salary and commission structure.
• Sales coaching and training.
• Pension with up to 10% employer contributions.
• Annual incentive scheme.
• 28 days holiday (rising to 32 in line with service) plus bank holidays.
• Discounts on Co-op products and services.

Building an inclusive work environment

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

As part of your application, you’ll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you’re a current Co-op colleague, this does not need to be completed.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Legal and Sales; Law Practice and Legal Services