Legal Products Specialist

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Legal Products Specialist to join their innovative team. This role involves managing and implementing cutting-edge legal technology solutions, collaborating with various stakeholders to enhance efficiency and service delivery. The ideal candidate will possess a strong background in law or computer science, coupled with excellent communication skills to bridge the gap between technical and non-technical teams. Join a forward-thinking firm that values professional fulfillment and offers a supportive environment, paving the way for a technology-enabled future in the legal sector.

Qualifications

• Law or Computer Science degree or equivalent experience required.
• Excellent communication skills for technical ideas to non-technical audiences.

Responsibilities

• Collaborate with teams to gather business intelligence for informed decisions.
• Support implementation of emerging technology like AI and document automation.

Skills

Communication Skills

Project Management

Technical Presentation

Collaboration

Analytical Skills

Education

Law Degree

Computer Science Degree

Tools

Azure DevOps

Jira

iManage

NetDocuments

Job description

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Practice Area/Department: Technology / IT / Information Security PQE Level: N/A

Accessibility statement: If individuals have any accessibility issues when reviewing this document, please notify a member of the Travers Smith HR team so that the document can be provided in an alternative format.

Support and Adjustments for candidates: At Travers Smith, we are committed to ensuring that people who are disabled or have a long-term condition are empowered in their identity, valued equally, and listened to. If we can adjust the recruitment process to make it more accessible, please let us know. For further information, please visit our website:

Travers Smith

An award-winning city law firm. We build lasting relationships with public and private sector clients. It is Travers Smith's purpose to provide the very highest quality of service to our clients whilst enabling our people to achieve professional fulfilment in a supportive, inclusive, and enjoyable working environment.

The Role

Reporting to the senior legal products manager, the legal products specialist will be part of the legal products team responsible for managing and implementing internally developed and off-the-shelf legal technology. They will work with analysts, engineers, and legal practice groups to understand requirements and identify opportunities to improve efficiency. Legal product specialists are expected to collaborate with their peers, lawyers, and legal operations managers to ensure the highest level of service delivery and project management. Dealing with third-party vendors, building market knowledge, and horizon scanning of emerging legal technologies will also be crucial, as well as the ability to drive projects forward.

The firm's clients understand there is an overhead to pay for how "wisdom" is delivered; however, they are not accepting of inefficiency nor impressed by lawyers working long hours even if those fees are written off. Technology and artificial intelligence are increasingly used by lawyers in service delivery—whether through highly efficient information and technology applications or emerging legal technology services. Due to the firm's size and culture, the Travers Smith Technology group is uniquely positioned to transform the daily working of its people by removing friction and frustration, creating a platform to deliver new products and services, all underpinned by stable, secure, supported technology services.

The Legal Technology department at Travers Smith is at the forefront of this transformation, developing multiple award-winning technologies and implementing dozens of innovative solutions. The department is a market leader in the industry, paving the way for a technology-enabled future for law firms.

Key Responsibilities

1. Collaborate with lawyers, legal operations managers, and practice groups to gather business intelligence and make informed decisions.
2. Support the implementation, adoption, and use of emerging technology, including artificial intelligence and document automation.
3. Drive projects forward by taking ownership of project management, communication, and requirements as necessary.
4. Track and manage requirements throughout the product lifecycle.
5. Undertake procurement, deployment, implementation, and support of various products.
6. Work with stakeholders to understand, troubleshoot, and resolve product-related issues.
7. Work closely with lawyers to understand technical requirements and how they can be mapped to legal technology.
8. Set up and manage data rooms.
9. Liaise with external vendors to build relationships and resolve product issues where needed.
10. Organize trials for off-the-shelf products and test plans for internally developed products to assess viability and gather feedback.
11. Collaborate with other technology teams to increase understanding of legal technology products.
12. Research tools, methods, and technology trends to support modern product management.
13. Promote best practices and collaborate on new ideas within the team.
14. Document and present requirements regularly to team members and stakeholders to maintain clarity.
15. Maintain a horizon scanning view of future legal technologies.
16. Conduct regular strategic market analysis to inform product decisions.
17. Work closely with various technology teams to achieve shared goals.
18. Engage in legal training and support active legal projects.
19. Undertake other duties as deemed appropriate by the legal products manager.

Key Stakeholders

• Senior Legal Products Manager
• Chief Technology Officer
• Partners

Personal Specification - Knowledge, Skills & Experience

Required

• Law degree, Computer Science degree, or equivalent degree/experience.
• Ability to present complex technical ideas to non-technical audiences.
• Understanding of law firms, legal processes, and their requirements.
• Comfortable collaborating with multiple teams on a wide variety of projects.
• Excellent communication skills—both written and verbal.

Beneficial

• Experience working in the legal industry.
• Understanding of the legal technology market and ability to sense trends.
• Interest in technology and its application to the legal industry.
• Interest in artificial intelligence and its application to the legal industry.
• Experience with product management tools (e.g., Azure DevOps, Jira).
• Experience with document management systems (e.g., iManage, NetDocuments).
• Good presentation skills.

Organisation and Work Management

• Ability to meet deadlines and keep team members informed of developments.
• Prioritize workload effectively.
• Work independently while aligning with team goals.
• Be a team player.

Attitude to Work

• Use initiative and focus on solutions.
• Work both independently and collaboratively.
• Continuously develop skills and knowledge.
• Adapt to change and new challenges.

Personal Qualities

• Strategic mindset, identifying trends and aligning activities.
• Lead by example and demonstrate professional behaviour.
• Ownership and accountability for services and deliverables.
• Exemplify professional behaviour as a role model.