Owen Reed is looking for a highly diligent Legal PA to provide high quality, proactive and experienced PA support to a team of partners and fee earners.
DUTIES
- Work collaboratively with all Finance teams to proactively support fee earners' financial performance including client billing and reports, management of matter balances and working capital.
- Work closely with Business Development to support fee earners on organisation and attendance of events and conferences; CRM administration; production of and updating fee earner CV's; using the Business Development hub and credentials database; assisting with bids, tenders and pilots.
- Where your allocated fee earner is a Client Relationship Partner (CRP) for a Client Universe Client, assist the Business Development team with organising and attending core team and relationship meetings; organisation and attendance of events; assist with compiling regular client reports as required.
- Undertake all matter management processes, applying correct rates at opening, prompt preparation of engagement letters, matter specifications and liaising with the Business Acceptance Unit as required.
- Conflict check and Client Due Diligence processes, accurately completing the end to end Client Matter Inception (CMI) process whilst adhering to Firmwide best practice protocols.
- Ensure all file management processes are undertaken correctly by identifying matters for closure, bills are paid, clearing client balance, WIP and archiving completed files.
- Comprehensive diary management including forward planning, proactive travel and meeting arrangements, identifying meeting clashes and resolving independently where appropriate.
- Identifying and recommending cost efficient options for complex travel arrangements.
- Ensure all meeting requirements are identified and actioned, including proactive preparation of meeting packs, itineraries, room and hospitality resource.
- Utilise the Cube on all administrative tasks, taking ownership to ensure tasks are completed and delivered to fee earners in a timely and accurate way.
- Delegate appropriate tasks to Document Production including pitch and tender documents, conversion and amendment of legal documents and transcripts.
- Demonstrate technical competency in order to support fee earners, identify and address knowledge gaps to fulfil all elements of the role.
- Adheres to the firm's risk and compliance policies and procedures and raises any issues or queries promptly with the relevant Partner and/or Risk and Compliance.
- Successfully completes, on time, all compulsory firm training and returns all complaints and claims questionnaires.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED (BESPOKE TO ROLE)
- Excellent verbal and written communication skills, with appropriate and effective use of grammar and punctuation.
- Three years' experience (or equivalent) gained within a comparable environment and at an appropriate level.
- Willingness to work flexibly to meet client needs.
- High degree of competence in the use of Microsoft Office suite.
- Proven experience of exceptional client service.
- Detail focussed and experience of working in a fast paced office environment.
- Ability to work effectively and collaboratively as a member of a team, as well as being able to work independently.
- Commitment to exceeding expectations and goals.