Legal Operations Specialist | London, UK

epay, a Euronet Worldwide Company; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company seeks a Legal Operations Specialist for their London office. The role involves optimizing legal processes, implementing technology, and supporting legal inquiries. Ideal candidates should have experience with AI tools, excellent communication skills, and a proactive approach to problem-solving.

Qualifications

• 1-2 years' experience in a corporate environment.
• Experience in a working environment with AI tools.

Responsibilities

• Assist in implementing Microsoft Copilot AI Tool and manage legal requests.
• Support the preparation of reports and presentations for stakeholders.

Skills

Communication

Problem solving

Collaboration

Attention to detail

Education

Bachelor's degree with a minimum of 2:1

Tools

Microsoft Office 365

AI Tools

Jira

SharePoint

Job description

Legal Operations Specialist

epay, a Euronet Worldwide Company London, United Kingdom

epay, a Euronet Worldwide Company London, United Kingdom

SUMMARY The Global Legal Operations department at Euronet Worldwide Inc. plays a key role in supporting the legal function by optimising processes, streamlining operations and increasing efficiencies. This is a dynamic and evolving role which would suit someone adaptable, proactive and interested in the wider business strategy of a corporate legal department.

We value culture, team collaboration and exercise an open-door policy. The successful candidate will receive comprehensive training to support their development and ensure confidence in delivering the responsibilities outlined below.

We are seeking a highly motivated and details-driven individual to join our growing legal team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Legal Technology & Automation:

• Assist with the implementation of the recently deployed Microsoft Copilot AI Tool across the Legal department and scaling adoption of legal-specific AI tools to enhance operational efficiency and innovation.
• Test functionality, gather user feedback, and contribute to business cases or implementation plans.
• Monitor the performance and user adoption of existing legal systems and propose enhancements.

Legal Operations Projects:

• Participate in department-wide initiatives aimed at improving legal service delivery.
• Help scope requirements, document workflows, test new solutions, and support change.
• Take initiative in identifying recurring issues and proposing sustainable solutions.

Contract Lifecycle Management (CLM):

• Monitor and triage incoming contract and legal service requests to ensure efficient prioritisation and processing from existing CLM.
• Manage user permissions and onboarding within the system, ensuring compliance with internal access protocols.
• Check contracts are properly signed by all parties before storing in the document repository system.

Document Repository Management:

• Maintain and enhance the legal document repository, ensuring documents, and legal templates are accurately filed and easily retrievable.

Legal Procedure & Business Support:

• Serve as a first point of contact for internal legal inquiries from various departments, providing guidance on contract procedures, escalation paths, and standard processes.
• Maintain a consistent and professional service approach to support business teams across global regions.

SharePoint Intranet Administration:

• Regularly update the legal department's SharePoint intranet page to ensure that internal policies, guidance documents, FAQs, and resources are current and accessible.
• Coordinate with IT or knowledge management teams as needed for improvements or troubleshooting.

Reporting & Insights:

• Supporting in the preparation of ad hoc reports.
• Supporting in the preparation of presentations for stakeholders that summarize trends, insights, and areas for improvement.

E-Signature Coordination:

• Manage the processing of documents through e-signature platforms (e.g., Adobe Sign), ensuring proper routing, signer sequencing, and timely execution.
• Maintain accurate records and support compliance with company signature policies.

Training & Onboarding:

• Deliver introductory training for new hires on legal systems, templates, and engagement processes.
• Develop quick-reference guides and materials to promote self-service and legal process literacy across business units.

Requirements

REQUIRED EXPERIENCE / QUALIFICATIONS

• Demonstrable professional experience in a working environment with AI tools; while we use Microsoft Copilot, experience with other AI platforms or tools is also welcome.
• Graduated with a minimum of 2:1.
• 1-2 years' experience working in a corporate environment.
• We will not consider applications if you have completed or are currently studying the SQE.

WORKPLACE EXPECTATIONS

• Required to be in the office three days per week, with additional in-office days as needed based on business requirements.

COMPETENCIES / SKILLS

Communication

• Confident Communicator
• Excellent communication (oral and written) skills required, together with ability and confidence to interact effectively and professionally with all levels of management, key stakeholders and third parties
• Fosters open communication

Personal Effectiveness

• Highly motivated and adaptable to the evolving business needs
• Collaborative, approachable and professional
• Personal organisation - Ability to manage multiple priorities and deadlines in a challenging and international environment is essential
• Strong work ethic and keen eye for detail
• Problem solver and able to offer solutions
• Be prepared to be in the front line, handle queries and proactively handle issue resolution

Interpersonal

• Influences others at all levels
• Will be adept at building successful relationships with internal/external customers and using their own initiative to deliver requirements

Technical

• Microsoft Office 365 Applications (i.e. Outlook, Word etc)
• Microsoft Copilot 365
• AI Tools
• Jira
• Office 365 Sharepoint
• Ability to learn new systems quickly

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