Legal Operations Specialist

epay, a Euronet Worldwide Company; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global technology services provider in London is seeking a Legal Operations Coordinator to support the legal team through the implementation of AI tools and optimization of legal processes. The role requires at least 1-2 years of experience in a corporate environment and a proactive attitude. You will assist with contract lifecycle management and enhance the document repository while managing internal inquiries and delivering training for new hires.

Qualifications

• 1-2 years’ experience working in a corporate environment.
• Experience with AI tools; Microsoft Copilot is preferred.
• Must not have completed or be studying the SQE.

Responsibilities

• Assist with implementation of Microsoft Copilot AI Tool in Legal department.
• Participate in initiatives to improve legal service delivery.
• Manage incoming contract and legal service requests.

Skills

Confident Communicator

Excellent communication skills

Highly motivated and adaptable

Collaborative

Personal organisation

Problem solver

Education

Graduated with a minimum of 2:1

Tools

Microsoft Office 365

Jira

AI Tools

Microsoft Copilot

Office 365 Sharepoint

Job description

SUMMARY

The Global Legal Operations department at Euronet Worldwide Inc. plays a key role in supporting the legal function by optimising processes, streamlining operations and increasing efficiencies. This is a dynamic and evolving role which would suit someone adaptable, proactive and interested in the wider business strategy of a corporate legal department.

We value culture, team collaboration and exercise an open-door policy. The successful candidate will receive comprehensive training to support their development and ensure confidence in delivering the responsibilities outlined below.

We are seeking a highly motivated and details-driven individual to join our growing legal team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Legal Technology & Automation:

• Assist with the implementation of the recently deployed Microsoft Copilot AI Tool across the Legal department and scaling adoption of legal-specific AI tools to enhance operational efficiency and innovation.
• Test functionality, gather user feedback, and contribute to business cases or implementation plans.
• Monitor the performance and user adoption of existing legal systems and propose enhancements.

Legal Operations Projects:

• Participate in department-wide initiatives aimed at improving legal service delivery.
• Help scope requirements, document workflows, test new solutions, and support change.
• Take initiative in identifying recurring issues and proposing sustainable solutions.

Contract Lifecycle Management (CLM):

• Monitor and triage incoming contract and legal service requests to ensure efficient prioritisation and processing from existing CLM.
• Manage user permissions and onboarding within the system, ensuring compliance with internal access protocols.
• Check contracts are properly signed by all parties before storing in the document repository system.

Document Repository Management:

• Maintain and enhance the legal document repository, ensuring documents, and legal templates are accurately filed and easily retrievable.

Legal Procedure & Business Support:

• Serve as a first point of contact for internal legal inquiries from various departments, providing guidance on contract procedures, escalation paths, and standard processes.
• Maintain a consistent and professional service approach to support business teams across global regions.

SharePoint Intranet Administration:

• Regularly update the legal department’s SharePoint intranet page to ensure that internal policies, guidance documents, FAQs, and resources are current and accessible.
• Coordinate with IT or knowledge management teams as needed for improvements or troubleshooting.

Reporting & Insights:

• Supporting in the preparation of ad hoc reports.
• Supporting in the preparation of presentations for stakeholders that summarize trends, insights, and areas for improvement.

E-Signature Coordination:

• Manage the processing of documents through e-signature platforms (e.g., Adobe Sign), ensuring proper routing, signer sequencing, and timely execution.
• Maintain accurate records and support compliance with company signature policies.

Training & Onboarding:

• Deliver introductory training for new hires on legal systems, templates, and engagement processes.
• Develop quick-reference guides and materials to promote self-service and legal process literacy across business units.

REQUIRED EXPERIENCE / QUALIFICATIONS

• Demonstrable professional experience in a working environment with AI tools; while we use Microsoft Copilot, experience with other AI platforms or tools is also welcome.
• Graduated with a minimum of 2:1.
• 1-2 years’ experience working in a corporate environment.
• We will not consider applications if you have completed or are currently studying the SQE.

WORKPLACE EXPECTATIONS

• Required to be in the office three days per week, with additional in-office days as needed based on business requirements.

COMPETENCIES / SKILLS

Communication

• Confident Communicator
• Excellent communication (oral and written) skills required, together with ability and confidence to interact effectively and professionally with all levels of management, key stakeholders and third parties
• Fosters open communication

Personal Effectiveness

• Highly motivated and adaptable to the evolving business needs
• Collaborative, approachable and professional
• Personal organisation - Ability to manage multiple priorities and deadlines in a challenging and international environment is essential
• Strong work ethic and keen eye for detail
• Problem solver and able to offer solutions
• Be prepared to be in the front line, handle queries and proactively handle issue resolution

Interpersonal

• Influences others at all levels
• Will be adept at building successful relationships with internal/external customers and using their own initiative to deliver requirements

Technical

• Microsoft Office 365 Applications (i.e. Outlook, Word etc)
• Microsoft Copilot 365
• AI Tools
• Jira
• Office 365 Sharepoint
• Ability to learn new systems quickly