Legal Onboarding Specialist

Luminance; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading AI company, Luminance, is looking for a Legal Onboarding Specialist to join its expanding team in London. In this role, you will help clients successfully onboard their innovative legal technology, ensuring effective integration into existing systems while utilizing your legal knowledge and interpersonal skills.

Qualifications

• Understanding of contract law including negotiating commercial agreements.
• Legal experience considered favourably, such as 2+ years paralegal experience.
• Comfortable with new software and technology.

Responsibilities

• Onboard and implement legal AI technology with customers.
• Collaborate with Customer Success Manager throughout onboarding.
• Support seamless integration into clients' contract management processes.

Skills

Attention to detail

Project management

Communication

Problem-solving

Creative thinking

Education

Undergraduate degree at a 2:1 level or equivalent

Job description

Luminance, a market-leading AI company, is seeking a Legal Onboarding Specialist to join our dynamic and growing global Onboarding Team. The company has grown by 5x over the last 2 years, raised a $115m Series C funding round in 2024 and it rapidly expanding globally, with enterprise customers.

This role offers a unique opportunity to work with a diverse client base, including in house teams in over 60 countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer's current contract management processes.

Requirements

• Understanding of contract law including negotiating commercial agreements
• High attention to detail
• Project management skills and ability to manage multiple projects at one given time
• Ability to work effectively both independently and as part of a team
• Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience
• Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement
• Comfortable with learning and utilizing new software and technology efficiently. Enthusiastic about the intersection of legal services and emerging AI technologies
• Undergraduate degree at a 2:1 level, or equivalent in a relevant field
• Legal experience considered favourably, for example 2+ years paralegal experience or in a legal support role, with the ability to understand legal contracts, negotiation positions and processes. Familiarity with contract management and legal technology is a plus