Legal IT Helpdesk Support Analyst – Thriving US Law Firm

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Legal IT Helpdesk Support Analyst to join their dynamic London office. This role is perfect for an enthusiastic IT professional with experience in a law firm, ready to tackle technical challenges and provide top-notch support to users. You'll be responsible for troubleshooting PCs, managing telecommunications equipment, and assisting with software upgrades. Join a prestigious firm where your contributions will help maintain seamless operations in a fast-paced environment. If you're flexible and eager to make an impact, this is the opportunity for you!

Qualifications

• 2+ years of IT support experience in a law firm.
• Excellent knowledge of PC hardware and software.

Responsibilities

• Provide technical support at Helpdesk and First Line level.
• Troubleshoot PCs and telecommunications-related issues.

Skills

IT Support

PC Hardware Knowledge

MS Office 2016

Telecommunications Troubleshooting

Job description

Social network you want to login/join with:

Legal IT Helpdesk Support Analyst – Thriving US Law Firm, London

col-narrow-left

Client:

THE CHARALLE GROUP

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

a2d2aa16abd3

Job Views:

14

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Legal IT Helpdesk Support Analyst – Thriving US Law Firm

Our client, a prestigious US law firm based in offices near Liverpool Street are urgently seeking an experienced and enthusiastic Legal IT Helpdesk Technician to join their London office asap.

Reporting to the IT Director based in Paris, the role will involve the following duties:-

• Provide technical support at Helpdesk and First Line level to all users in the London office
• Be responsible for troubleshooting all PCs and Telecommunications-related issues with all technical equipment e.g. smartphones, network devices, printers etc.
• Provide assistance with software upgrades and computer set ups

The ideal candidate will have:-

• Two years plus experience of IT support in a City law firm
• Excellent knowledge of PC hardware and software
• Everyday experience of working with MS Office 2016
• A flexible work attitude – happy to do overtime as and when required

Interested? Then please send copy of CV to start the conversation..