Legal Customer Service Advisor

Michael Page (UK); Leeds; On-site; GBP 24,000 - 28,000; Full time

Job summary

An exciting opportunity awaits as a Legal Customer Service Advisor in a progressive firm in central Leeds. This role is perfect for individuals looking to transition their skills into the legal industry, offering comprehensive training and a clear progression path. Engage with clients and third parties through predominantly telephone-based interactions, ensuring each query is handled with care and professionalism. Join a reputable business that values its employees and fosters a supportive environment, where your contributions are recognized and rewarded. If you thrive in a busy setting and are passionate about customer service, this position is tailored for you.

Benefits

Full Training Provided

Excellent Progression and Development Plan

Superb Offices and Facilities

No Shift Patterns or Weekends

Good Benefits

Qualifications

• Experience in customer service from various backgrounds.
• Strong communication skills and confident telephone manner.

Responsibilities

• Support clients with enquiries related to services offered.
• Resolve queries promptly while ensuring excellent customer experience.

Skills

Customer Service Experience

Communication Skills

Team Player

Ability to Work Under Pressure

Job description

• A new exciting Permanent Legal Customer Service Advisor Position!
• To work for a reputable business with excellent prospects in central Leeds!

About Our Client

Michael Page have just registered a new Permanent Legal Customer Service Advisor Position to join a progressive business in central Leeds!

This would be an extremely exciting opportunity for someone who is looking to transfer their current skills into the legal industry and to join an organisation which will provide excellent training and support and an exceptional progression plan for all their employees!

Job Description

As a Legal Customer Service Advisor, you will be supporting clients with a range of enquiries in relation to the services the business offers. You will ensure each query is resolved promptly and the highest level of customer experience is provided.

The role will be mainly telephone-based, dealing with incoming and outgoing phone calls predominantly from clients and third parties such as banks and other financial organisations.

If you are looking for a role that is busy and are passionate about helping customers, we would love to hear from you!

The Successful Applicant

1. Previous customer service experience from a range of backgrounds.
2. Able to work in a demanding and busy environment.
3. Excellent communication skills and a confident telephone manner.
4. Able to work under pressure and towards set timescales.
5. An excellent team player.

What's on Offer

Salary of £24000+, a reputable business within the Legal Sector, full training provided, excellent progression and development plan for all employees, Leeds City Centre, superb offices and facilities, excellent team and environment, no shift patterns or weekends, good benefits, and a progressive and reputable business within a fantastic name in their market. Immediate interview available.