Legal Customer Service Advisor

Michael Page (UK); Leeds; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A leading business in the legal field is seeking a Legal Customer Service Advisor based in Leeds. The role offers comprehensive training, a structured career path, and the opportunity to thrive in a dynamic office environment. Candidates will provide crucial support throughout the remortgage process, ensuring client satisfaction and contributing to a vibrant team culture.

Benefits

Monthly bonuses

Full training provided

Excellent support

Structured career path

Sponsorship of further qualifications

Vibrant team and culture

Central Leeds location

Superb offices and facilities

No weekend shifts

Qualifications

• Previous customer service experience from various backgrounds welcome.
• Exceptional communication skills, confident over the phone.
• Passionate about customer service and delivering the best experience.

Responsibilities

• Support clients during the remortgage process, assisting with queries.
• Chase documentation and correspond with banks and third parties.
• Handle administration tasks including processing documents and data input.

Skills

Customer Service

Communication

Attention to Detail

Organisation

Team Player

Job description

• A new exciting Permanent Legal Customer Service Advisor Position!
• To work for a reputable and progressive business!

About Our Client

Are you currently working in hospitality or retail and looking to transfer those skills into an office based role?

Or are you working in customer services at the moment and looking for a new challenge where you can further your career?

Would you like to join a business that will provide you the best training and development plan?

Then please apply now!

We are looking for Legal Customer Service Advisors!

Job Description

As a Legal Customer Service Advisor you will be supporting clients going through the remortgage process the role will be assisting with a range of queries along the way ensuring service level agreements are met and the highest standard of client care is provided.

You will be chasing up documentation and details required for the file and will be corresponding with banks and other third parties.

The role will involve administration tasks such as processing documents and inputting data you will be working in a volume environment towards deadlines set to enable the caseload to be completed as soon as possible.

The Successful Applicant

Previous customer service experience this could be from a range of backgrounds such as retail and hospitality

Exceptional communication skills and a confident communicator over the telephone

Passionate about customer services and delivering the best experience

Good attention to detail and organisation

An excellent team player

What's on Offer

Salary of £24000+ monthly bonuses+ reputable business within the legal field+ full training provided and excellent support+ structured career path+ sponsorship of further qualifications+ central Leeds+ no shift patterns or weekends+ excellent benefits+ hybrid working after training+ superb offices and facilities+ vibrant team and culture+ immediate interview