Legal Casework Team Leader

TN United Kingdom; London; On-site; GBP 38,000 - 41,000; Full time

Job summary

An established industry player is seeking a Legal Caseworker Team Leader to oversee legal processes for housing compliance. This role is crucial for maintaining safe properties and ensuring that tenant needs are met. You will lead a team, manage complex legal cases, and collaborate with various stakeholders. The ideal candidate will possess strong leadership skills and a deep understanding of compliance regulations. Join a forward-thinking organization dedicated to creating vibrant neighborhoods and making a positive impact in the community.

Qualifications

• Strong leadership and team motivation skills.
• Legal expertise for handling complex cases.

Responsibilities

• Oversee legal processes for property access compliance.
• Manage two Legal Caseworkers and ensure deadlines are met.

Skills

Attention to detail

Leadership skills

Knowledge of compliance regulations

Experience in legal case management

Proactive tenancy management

Job description

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FTC – 12 Months

About Us

Metropolitan Thames Valley Housing envisions that "everyone has a home and the opportunity to live well." We aim to create sustainable and vibrant neighborhoods through collaboration with partners. With 57,000 homes and over 120,000 residents and customers, we have a significant opportunity to realize this vision. Our team cares, dares, and collaborates to ensure success—People Powered Living.

This role

Housing compliance is vital for maintaining safe, habitable properties that meet tenant needs. The Compliance & Technical Services Access team manages access processes, primarily for the heating team, and handles compliance issues when access is refused or unobtainable by contractors or compliance teams.

The Legal Caseworker Team Leader, reporting to the Contract Manager, will oversee legal processes necessary to access properties for compliance, managing two Legal Caseworkers, ensuring caseloads meet deadlines, and legal paperwork accuracy.

This role includes attending court, serving legal documents, and ensuring contractors follow robust access procedures. It also involves managing complex cases like hoarding, subletting, or ASB across regions, supporting caseworkers, and escalating issues as needed.

The role requires interaction with various staff and residents, from private to social housing and ownership, and collaboration with external stakeholders such as social services and local authorities.

A key aspect is to minimize court proceedings by proactive management and to ensure legal actions are appropriate and proportionate, working closely with frontline staff.

Requirements

• Strong attention to detail
• Leadership and team motivation skills
• Knowledge of landlord obligations and compliance regulations
• Experience in managing complex housing and legal cases
• Ability to deliver high-quality, proactive tenancy management
• Legal expertise for handling complex cases and court representation

Application Process

If interested, review the attached Job Description and click 'apply now' with an updated CV.

Additional Details

Interview date: TBC

Salary: £38,654 - £40,688 (Beeston) / £42,949 - £45,209 (Farringdon)