Legal Assistant (Transaction Support), Residential Conveyancing

Howells Solicitors; Bridgend; On-site; GBP 20,000 - 25,000; Full time

Job summary

A professional legal firm in Bridgend is looking for enthusiastic Legal Assistants to support their busy Residential Conveyancing team. Responsibilities include interacting with clients, preparing documents, and assisting solicitors to ensure excellent customer service throughout transactions. The ideal candidate should have prior administrative experience and strong organisational skills.

Benefits

Competitive salary

23 days annual leave plus bank holidays

Gym discounts

Growth and development opportunities

Milestone recognition and awards

Qualifications

• Previous experience in an administrative role.
• Excellent customer service skills.
• Well-organised with the ability to prioritise workload.
• Accuracy and attention to detail.
• Proficiency in Microsoft Office.

Responsibilities

• Interact with clients and keep them updated.
• Prepare draft documents and issue contracts.
• Request mortgage redemption figures and order searches.
• Communicate with third parties regarding client enquiries.
• Support conveyancing solicitors for efficient operation.

Job description

Job Description

We are looking for enthusiastic and engaged Legal Assistants to join our busy Residential Conveyancing team. This role will provide direct support to fee earners within the Residential Conveyancing Team, enabling them to operate at optimum efficiency, and ensuring clients receive an excellent level of customer service throughout the transaction process.

What you’ll be responsible for:

1. Day-to-day interaction with new clients and updating clients, agents, and solicitors where necessary.
2. Taking client instructions, checking ID, source of funds, gift deposits, etc.
3. Preparing draft documents and issuing sales contracts.
4. Requesting mortgage redemption figures.
5. Ordering searches.
6. Replying to sales enquiries on both freehold and leasehold properties.
7. Drafting transfer deeds.
8. Dealing with exchange of contracts on sales and purchases.
9. Ordering mortgage advances and undertaking pre-completion searches.
10. Setting up completions.
11. Dealing with client enquiries and communicating with third parties.
12. Adherence to AML, client care, and compliance procedures.
13. Providing full support to conveyancing solicitors to enable efficient operation.
14. Preparing correspondence using our case management system.
15. Administering filing systems, including daily filing and the management of client files.
16. Preparing mail and enclosures for dispatch.

What We’re Looking For

1. Previous experience in an administrative role.
2. Friendly and helpful team player.
3. Excellent customer service skills.
4. Well-organised with the ability to prioritise workload.
5. Accurate work with attention to detail.
6. Proficiency in Microsoft Office and good typing skills.
7. Excellent listening and communication skills, both verbal and written.
8. Familiarity with dictation.
9. Resilient and calm under pressure.
10. High-speed and accurate keyboard and word processing skills.
11. Good telephone manner and comfort speaking with clients.
12. Highly organised, methodical, and adaptable.

What You’ll Receive

• Competitive salary.
• Minimum of 23 days annual leave, plus bank holidays and additional days off, including a personal day, birthday leave, and a Christmas break day.
• Annual Leave Purchase Scheme: buy up to 3 extra days annually.
• Gym discounts for memberships.
• Growth and development opportunities.
• Milestone recognition and awards.
• Participation in networking, corporate, and charity events.
• Refer a Friend Scheme with rewards.

If you have any questions, please email [e-mail]. Successful candidates will be subject to a DBS check, with employment conditional on a satisfactory disclosure. Please disclose any unspent convictions during the recruitment process.