Legal Assistant (Litigation) Central Services · Legal · King Street, Norwich

Flagship Group; Norwich; On-site; GBP 24,000 - 25,000; Full time

Job summary

Join Flagship Group as a Legal Assistant (Litigation) in Norwich, tackling the housing crisis while providing exceptional support to the Litigation Team. This role offers a competitive salary, flexible working hours, and a benefits package that includes generous annual leave and development opportunities.

Benefits

25 days annual leave (increasing to 28 days)

Access to the Flagship Rewards Scheme

Death in Service Benefit

Company Sick Pay

Health and well-being programs

Opportunities for development

Qualifications

• Previous experience in a law firm or tenancy enforcement department.
• Competent in Microsoft Office, particularly Excel.
• At least 2 years of relevant work experience.

Responsibilities

• Assist the Litigation Team with their caseload of litigation cases.
• Monitor key dates and use the case management system.
• Provide outstanding customer service to internal and external customers.

Skills

Problem-solving

Customer service

Organizational skills

Education

GCSE standard or equivalent work experience

Tools

Microsoft Excel

Job description

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks.

We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service.

We are pleased to share an opportunity for someone to join us as a Legal Assistant (Litigation).

This role is working from our King Street office, in Norwich. This job is working 37 hours per week, Monday to Friday. (flexible working will be considered)

As a Legal Assistant (Litigation), you will assist the Litigation Team with their caseload of litigation casesincluding monitoring key dates and using our case management system.

You’ll provide outstanding customer service to our internal and external customers by adhering to internal policies and procedures and having a good understanding of the law that underpins these. Effectively problem solving and putting forward solutions and improvements where you can see opportunities to make things better. You’ll assist the effective collection and development of measures by ensuring all internal systems are kept up to date.You’ll have demonstrable problem-solving skills and will constantly seek to do things better. Using information about customers’ needs as the basis of problem-solving, decision-making and organisational action.

Applications are welcomed for the role of Legal Assistant (Litigation) from those who have ideally, previous experience of working in a law firm or the tenancy enforcementdepartment of a landlord or alternatively experience of supporting the administration of legal work.

You must be competent to use Microsoft Office packages, particularly Microsoft Excel. Educated to GCSE standard, or equivalent work experience for at least 2 years. It is desirable that you have a legal back ground.

In return for your hard work, we offer a competitive salary of £24,242 - £25,000 per annum and a benefits package that includes:

• 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
• Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
• Death in Service Benefit.
• Company Sick Pay.
• An agile working environment to achieve a healthy work/life balance.

And that’s not all! We’re also proud to offer:

• Opportunities for development (including apprenticeships, our Academy, and various training options).

• Health and well-being programs and initiatives.
• Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
• A Leadership Team that inspires, develops, and supports you.

Please see the attached The Part I Play Statement Legal Assistant (Litigation), for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV and provide a supporting statement, outlining why you’re the right person for the job.

If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence.
Closing Date: 02/06/2025

Applications may be reviewed, and candidates invited to interview ahead of the close date.
We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.