Legal Assistant

Trinity Claims; Tonbridge; On-site; GBP 25,000 - 40,000; Full time

Job summary

A dynamic claims solutions provider in Tonbridge is seeking a Legal Assistant to support the Head of Legal Services. You'll be responsible for litigation defense and supervision of service providers. The ideal candidate has at least 5 years of legal experience and excellent communication skills. This position offers a competitive salary and benefits including gym access and additional holiday for your birthday.

Benefits

On-site gym

Free on-site parking

Free on-site breakfast bar

Complimentary snacks and drinks

Discretionary performance related bonus

Extra day’s holiday for your birthday

Qualifications

• At least 5 years relevant legal experience.
• Excellent verbal and written communication skills.
• Tact and assertiveness when dealing with third parties and opponents.

Responsibilities

• Provide general legal support to the Head of Legal Services.
• Conduct the defence of litigation of claims.
• Supervise and monitor external service providers.

Skills

Legal qualifications or progress towards them

Excellent verbal and written communication skills

Attention to detail

Ability to work under pressure

Tact and assertiveness

Education

5 years relevant legal experience

Job description

Legal assistant

Reports to: Head of Legal Services

Trinity Claims, Tonbridge

Trinity Claims delivers straightforward and reliable claims solutions, specialising in household and motor insurance claims with a focus on customer service. We are an extremely dynamic and market leading company, enjoying significant growth on the back of strong relationships with insurer clients, their policyholders and key suppliers, and the effective use of technology.

We Want You

To provide general legal support to the Head of Legal Services at Trinity Claims, including the supervision and monitoring of external service providers; liaising with insurers, their policyholders, third parties and suppliers; the conduct of litigation on behalf of Trinity Claims and their parent, the QMetric Group Limited; providing legal advice on policy wordings; and delivering a market leading legal service.

We’ll need you to be able to assist the Head of Legal Services with:

• Conducting the defence of litigation of claims brought against Trinity Claims or the wider QMetric Group, as well our insurer clients.
• Supervision and monitoring of external service providers:
• Management and review of service providers’ contracts,
• Initiating and conducting tenders,
• Auditing performance against agreed criteria,
• Regular meetings to review performance,
• Reporting to senior management on performance.
• Providing policy advice on the interpretation and drafting of household, motor, pet and related policies.
• Provide general legal advice and assistance to Trinity Claims and the wider QMetric Group Limited on a broad range of issues including:
• Commercial contracts,
• Employment issues,
• Large and/or complex losses,
• Legal research.
  

The Role Will Require You To

• Review documents and advise on liability, quantum, and strategy.
• Carry out legal research.
• Draft pleadings, applications, instructions and statements.
• Participate in settlement negotiations and ADR.
• Maintain an effective claims handling and diarising system.
• Report internally on a regular basis with KPIs.
• Provide excellent customer service.
• Plan and execute strategic initiatives to agreed timelines.
• Ensure a relevant level of technical understanding with continuous development and training.
• Undertake any individual or team task or activity reasonably requested and in line with the company values.
• Be self-motivated to work independently, managing your time and prioritising your workload appropriately.
• Maintain resilience and composure to remain positive under pressure and in changing circumstances.
• Demonstrate a desire to take ownership of your work and maintain excellent attention to detail.
• Ensure a relevant level of specialist understanding with continuous development and learning.
• Constantly seek and communicate improvements in business processes.
• Manage multiple activities by prioritising important and urgent tasks.
  
  

We’re Looking For

Skills (note, these are preferences not requirements)

• At least 5 years relevant legal experience.
• Legal qualifications or progress towards them.
• Prior experience of handling litigation.
• Understanding of Court Procedure Rules and litigation management.
• Excellent verbal and written communication skills.
• Accurate with a high level of attention to detail.
• Tact and assertiveness when dealing with third parties and opponents.
• Ability to work well under pressure and meet deadlines.
• Ability to take on increased ownership and responsibility when necessary.
• The ability to work individually and proactively, as well as part of a team.
  
  

In Return, We Can Offer You

Competitive basic salary, as well as market leading benefits.

25 days Annual leave plus statutory holidays.

Just Some Of The Great Benefits We Offer

• On-site gym
• Free on-site parking
• Free on-site breakfast bar
• Complimentary on-site snacks and soft drinks
• Discretionary performance related bonus
• An extra day’s holiday for your birthday
  
  

Application deadline: this position will remain open until we have found the right person for the job.

We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.

Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.

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