Legal and Operations Support Associate

Hyperexponential Ltd; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in insurance technology is looking for a Legal and Operations Support Associate to drive compliance, supplier management, and legal operationalisation. You will play a crucial role in building effective processes, collaborating with various teams, and contributing to the company's global expansion. This position is an excellent opportunity for someone eager to make an impact in a dynamic environment while working with innovative technologies.

Benefits

£5,000 training and conference budget

25 days’ holiday plus 8 bank holidays

Company pension scheme

Mental health and therapy provision

Individual wellbeing allowance

Private healthcare insurance

Top-spec equipment provision

Regular team lunches and socials

Qualifications

• 1-3 years of experience in legal, compliance, operations, or governance support.
• Understanding of legal frameworks such as GDPR and DORA.
• Demonstrated ability to introduce process improvements focusing on automation.

Responsibilities

• Manage supplier relationships and contract compliance.
• Assist in reviewing and operationalising legal contracts.
• Contribute to compliance initiatives like GDPR and risk frameworks.

Skills

Stakeholder Management

Process Improvements

Supplier Management

Compliance

Communication

Tools

Jira Service Management

Notion

PowerBI

Job description

Our Mission

At hyperexponential, we’re changing the way global insurers approach pricing. In a world where big decisions like launching rockets or building skyscrapers rely on insurance, many of the industry’s most important pricing models still run on outdated tools like Excel.

That’s why we built hx Renew, a powerful platform that automates pricing, processes data at scale, and delivers advanced models in under 30 minutes. With over £45 billion in Gross Written Premium flowing through our platform and $73 million raised in Series B funding, we’re now scaling globally with offices in London, Warsaw, and New York.

About the Role

We’re looking for a Legal and Operations Support Associate to help build and shape our Legal and Business Operations function alongside our Head of Legal. This is a unique opportunity to be the first person in this role and play a key part in supporting our ambitious global expansion.

You’ll work across legal, supplier management, and compliance, helping operationalise scalable frameworks and automate processes that enable us to grow efficiently. If you enjoy building from scratch, collaborating across teams, and turning legal complexity into practical workflows, we’d love to hear from you.

You’ll also work closely with teams across the business including Revenue Operations, Marketing, Engineering, and FP&A, acting as a connector between legal strategy and operational execution. This is a collaborative role, requiring strong communication skills and a willingness to build structure in a fast-moving, evolving environment.

Key Responsibilities

Supplier and Vendor Management

• Manage supplier relationships using automated tools and checklists to ensure contract compliance and performance standards.

• Support the onboarding and selection of vendors, ensuring they meet hx’s procurement policies and quality expectations.

Legal & Contract Operationalisation

• Assist in reviewing and operationalising legal contracts, especially sales and customer agreements.

• Create scalable workflows to monitor contract status, alert on clause expirations, and ensure compliance.

Compliance & Risk Framework Support

• Contribute to key compliance initiatives including GDPR, DORA, and other regulatory frameworks.

• Help embed governance policies and educate the wider business on legal, data, and risk protocols.

Cross-functional Collaboration & Process Improvement

• Collaborate with Legal, Revenue Ops, Marketing Ops, Engineering, and FP&A to align supplier and compliance processes with broader business needs.

• Design and implement low-maintenance, tech-enabled processes to reduce manual intervention and improve operational efficiency.

Requirements

• 1–3 years of experience in legal, compliance, operations, procurement, or governance support, ideally within a high-growth tech or SaaS environment

• Familiarity with supplier management, contract review, and risk or compliance tracking processes

• Understanding of legal frameworks such as GDPR, intellectual property, data processing, and DORA is highly desirable

• Demonstrated ability to introduce and scale process improvements, with a focus on automation and efficiency

• Comfortable working cross-functionally with teams such as Revenue Ops, Marketing, Engineering, and Finance

• Strong stakeholder management skills, with the ability to navigate competing priorities and align across functions

• A tech-savvy, proactive mindset with an interest in how AI and automation can improve legal and operational workflows

• Experience with tools such as Jira Service Management, Notion, and PowerBI is a bonus

• Comfortable working independently in a fast-paced, evolving environment

You Shouldn't Apply If

• You lack enthusiasm for AI and innovative technology

• You are uncomfortable navigating ambiguity and are not adaptable to shifting priorities

• You prefer working in isolation and avoid collaborating

• You are not a proactive self-starter with an ambitious vision

What do we offer?

• £5,000 for individual and group training and conference budget

• 25 days’ holiday plus 8 bank holiday days (33 in total)

• Company pension scheme via Penfold

• Mental health and therapy provision via Spectrum.life

• Individual wellbeing allowance viaJuno

• Private healthcare insurance through AXA

• Top-spec equipment (laptop, screens, mechanical keyboards, etc)

• Regular remote hackathons, lunch & learns, socials and games nights

• Team lunches, snacks, drinks fridge, fun office @ The Ministry

Interview Process

• Initial call with our Talent team

• Hiring Manager Interview with Programme Manager

• Task-based interview with Head of Legal, Etaoin Harbinson and Programme Manager, Ailbhe Owens

• Values interview with COO, Emma Kelly

Diversity @ hyperexponential

We are committed to diversity and equal opportunity. We’re a talented and high-energy, but low-ego and kind team who believes that the more inclusive we are, the better our work and culture is. We are not yet where we want to be in terms of balance, but it is our mission to build a team that represents a variety of backgrounds and perspectives and we are working hard towards that goal.

Check out our blog athttps://www.hyperexponential.com/blog

Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.