Legal and Insurance Operations Manager

FNZ (UK) Ltd; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

A leading company in the financial services sector is seeking a Legal and Insurance Operations Manager to enhance its legal team and insurance portfolio. Your role will involve leading initiatives, optimizing processes, and supporting internal projects to ensure effective operations while driving efficiency and continuous improvement.

Qualifications

• Experience in insurance risk management, preferably within underwriting, brokering, or insurance companies.
• Understand corporate insurance programs well.
• Strong project management and organizational skills, with the ability to work under pressure.

Responsibilities

• Lead the annual insurance renewal process, ensuring accurate data collection.
• Manage and optimize legal operations and support the management of external law firms.
• Implement legal tech solutions to streamline operations.

Skills

Communication

Stakeholder Engagement

Project Management

Analytical Skills

Job description

Legal and Insurance Operations Manager, London

Client: FNZ Group

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 0ce47d63d4f0

Job Views: 5

Posted: 02.07.2025

Expiry Date: 16.08.2025

Job Description:

About the Role:

As Insurance and Legal Operations Manager, you will be a key individual enabling the continued success of our legal team and ensuring the maintenance of an effective insurance portfolio to protect our business. You will be the stakeholder for shaping and managing FNZ’s group insurance portfolio. You will also drive key initiatives and support internal projects for the Legal function, driving efficiencies for optimal legal service delivery.

You will help operationalise scale and automate processes to manage demands efficiently while supporting growth strategies. Building from scratch, collaborating across teams, and turning complexity into practical workflows will be key. A mindset of continuous improvement, using data and metrics to provide operational insights, is essential.

This collaborative role requires strong communication skills and a willingness to build structure in a fast-moving, evolving environment.

Key Responsibilities:

• Insurance
• Lead annual insurance renewal process, ensuring accurate data collection and representation.
• Manage mid-term insurance policy alterations and administration.
• Guide stakeholders on corporate insurance coverage.
• Notify brokers and insurers to ensure policy conditions are met.
• Manage claims efficiently with brokers, insurers, and internal teams.
• Stay updated on insurance market conditions and methodologies.

• Legal Operations
• Optimize legal financial controls, including budgeting and supporting billing processes.
• Support management of external law firms.
• Manage and support legal projects across various subjects.
• Implement legal tech solutions to streamline operations.
• Gather and analyze data to provide operational insights.

What we’re looking for:

• Experience in insurance risk management within underwriting, brokering, or insurance companies is preferred.
• Good understanding of corporate insurance programs.
• Experience in legal operations or managing support services teams is advantageous.
• Proactive, autonomous, resilient, adaptable, eager to learn and develop professionally.
• Ability to work under pressure and meet tight deadlines.
• Excellent communication and stakeholder engagement skills.
• Analytical mindset with the ability to interpret complex data.
• Strong project management and organizational skills.
• Proactive, detail-oriented, results-driven approach.