Legal Advisor - OIC Portal

CARPENTERS GROUP; Cardiff; Hybrid; GBP 42,000 - 58,000; Full time

Benefits offered by this job

25 days holiday

Hybrid working model

2 volunteering days

Matched Giving - up to £250

Medicash cash plan

My Medicash App

Medicash extras discounts

Life Assurance Scheme (4 x salary)

Pension scheme

Funded driving theory test

Wellbeing Champions network

Training and development opportunities

Funded social events

Dress for your day policy

Job summary

Carpenters Group is seeking an experienced OIC Portal Legal Advisor to join its expanding team in the UK. You will manage a high-volume caseload of Fast Track RTA Personal Injury claims through all stages of the OIC portal, providing professional, timely legal advice and proactive client communication.

The ideal candidate is a skilled negotiator with proven experience handling Fast Track RTA claims, excellent negotiation and MS Office/case management system skills, and a commitment to delivering

Qualifications

• Experience managing Fast Track RTA claims.
• Excellent negotiator with strong communication skills.
• Proficient with case management systems and MS Office.
• Strong attention to detail and organisational skills.
• Commitment to delivering high-quality client service.

Responsibilities

• Manage a high-volume caseload of Fast Track RTA portal claims through all stages.
• Provide professional, timely legal advice and maintain regular client contact.
• Identify opportunities to advance cases when litigation is advantageous.
• Advise on settlements, risk assessment, and costs.
• Coordinate with medical agencies, insurers and other parties to progress cases.
• Instruct Barristers for hearings when needed.

Skills

Negotiation

Communication

Case management

Attention to detail

Organisation

Client service

Tools

MS Office

Case Management System

Job description

If you are passionate about making a significant impact and advancing your career, we would love to hear from you!

We are seeking an experienced OIC Portal Legal Advisor to join our expanding team.

In this role, you will manage a caseload of fast-track RTA cases through all stages of the OIC portal. Our ideal candidate is a skilled negotiator with a proven track record in handling Fast Track RTA claims and possesses excellent communication skills.

Key Responsibilities

• Responsible for a high volume caseload of Fast Track Personal Injury RTA Portal claims, following the OIC process, making use of the firm's Case Management Systems and using the agreed internal procedures and practices
• To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
• To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously
• Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
• To achieve and exceed various targets set in relation to settlements and issuing, without compromising the firm's integrity
• To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
• Where necessary, and in accordance with the firm's internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum
• Perform to a high level in a target-orientated environment

Experience & Knowledge

• Previous experience of managing your own caseload of Fast Track RTA claims, or hands on experience of managing tasks relating to such cases
• Excellent negotiator with strong communication skills
• Competent working with a case management system and good knowledge of MS Office
• Good attention to detail and organisational skills
• Focus on delivering quality service to clients and the firm

About us

Here at Carpenters Group, we've been providing legal and insurance services across the UK for over 30 years.

We've grown from a small law firm into a 1500 people strong team made up of insurance professionals, legal experts and best in class corporate services, working across seven office locations.

We work in partnership with household name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support.

As a great place to work our core values underpin how we behave. Our working environment is positive and informal, and we encourage people to work together to perform at their best.

We understand that our success as a business depends on the success of our people, which is why we invest in your training, development and social projects, helping everyone to connect and grow.

No matter what stage of your career, at Carpenters Group there is a place for you to achieve your potential.

Benefits

• Minimum 25 days’ holiday plus bank holidays
• Hybrid working model
• 2 x Volunteering days to support charitable initiatives
• Matched Giving - up to £250 matched for personal charity fundraising for a registered charity
• Medicash cash plan - claim back dental / physio / optical appointments
• My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
• Discounts and cash back on travel and shopping through Medicash extras
• Life Assurance Scheme (4 x salary)
• Pension scheme
• Funded driving theory test
• Active network of Wellbeing Champions - providing mental health support
• Training and development opportunities
• Funded social events to connect with your colleagues
• Dress for your day policy