Legal Administrator - Complaints & DSARs

CRA Legal; Manchester; On-site; GBP 24,000 - 26,000; Full time

Job summary

CRA Consulting in Manchester is seeking a Legal Administrator to support complaints and compliance functions within a busy legal team. The role involves handling DSARs, debt chasing, and maintaining case records in a confidential environment.

The successful candidate will have prior legal admin experience, strong attention to detail, and be comfortable working to deadlines within a formal process. Office-based position offering growth in a compliance-focused setting.

Qualifications

• Previous experience within a legal administration role is essential.
• Experience dealing with complaints, compliance or DSARs would be highly beneficial.
• Confident handling confidential information and meeting deadlines.

Responsibilities

• Manage and respond to complaints in line with internal procedures.
• Assist with DSARs and ensure requests are handled accurately and within required timescales.
• Support with debt chasing and related administration.
• Maintain accurate records and update case management systems.
• Liaise with internal teams and external parties.
• Ensure documentation is complete and compliant.
• Provide general administrative support across the legal team.

Skills

Legal administration

DSAR handling

Complaints handling

Attention to detail

Tools

Case management systems

Job description

CRA Consulting in Manchester is seeking a Legal Administrator to support complaints and compliance functions within a busy legal team. The role involves handling DSARs, debt chasing, and maintaining case records in a confidential environment.

The successful candidate will have prior legal admin experience, strong attention to detail, and be comfortable working to deadlines within a formal process. Office-based position offering growth in a compliance-focused setting.