Legal Administrator

Williams Lea; Leeds; On-site; GBP 25,000; Full time

Job summary

Williams Lea is seeking a dedicated Legal Administrator to provide essential administrative support to enhance legal services for clients. The ideal candidate will excel in a fast-paced environment, ensuring that tasks are completed accurately and promptly. This full-time position offers a competitive salary and benefits, and a chance to grow within a respected global company.

Benefits

25 days holiday plus bank holidays

Private Medical Insurance

Life Assurance

Health Assessments

Discounted gym memberships

Qualifications

• Advanced knowledge of Microsoft applications required.
• Excellent telephone manner is crucial.
• Experience in legal administration or similar roles is preferred.

Responsibilities

• Provide administrative support to clients in a legal context.
• Carry out electronic checks and legal due diligence.
• Maintain CRM systems and communicate with clients.

Skills

Attention to detail

Communication

Organization

Customer service

Team skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

This website is operated, hosted and managed by Williams Lea Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom.

Salary: £24,570 per annum, plus company benefits

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday – Friday, 1 hours unpaid lunch break, 9am-5:30pm

Williams Lea seeks a Legal Administrator to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

The Legal Administrator’s principal role is to provide the client with the administrative support they need to provide seamless legal services to their customers and help them maximise the amount of time they can spend on fee-earning tasks.

The Legal Administrator will be responsible for completing defined legal administrative tasks, working within the client systems from the ODC while adhering to all client processes, protocols and policies.

Key responsibilities

• Attending on receipt of instructions from Fee Earners and carrying out said instructions in accordance with the standard operating procedures
• Carrying out electronic checks and client due diligence in accordance with the Anti-Money Laundering regulations
• Sending out standard emails
• Updating data on CRM system
• Call handling as needed
• Providing a defined administrative service, including file opening and closing, following standard operating procedures
• Ensuring all work is completed to the highest standard
• Raising queries and concerns with designated individuals, as required
• Recording tasks and other management information, as required
• Completing reporting tasks, as required
• Producing and maintaining Excel spreadsheets, where required
• Liaising with fee earners, PAs, secretaries and other business support departments as required
• Contacting customers of client firms to gain personal and/or matter related information
• Taking an active role in the care of clients and being wholly familiar with all processes

Personal attributes

A legal administrator values quality and delivery of work above all else and has the responsibility to ensure that their skill set is up to date and they are familiar with the company and client’s departments, key personnel, internal systems and procedures. This will ensure that they are able to carry out their role effectively and, where appropriate, discuss any training requirements with their line manager.

• Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.
• Excellent telephone manner and competent knowledge of telephone systems
• Excellent communication, organisation and team skills
• Excellent attention to detail
• Flexible and dependable, able to take the initiative
• Able to remain clam under pressure and work to tight deadlines and defined SOPs
• Conscientious, approachable and enthusiastic
• Able to quickly build confident, respect and trust with others
• Have a positive approach to daily tasks and have a solution focused working method

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays(pro-rata for part time roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Health Assessments
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [e-mail] (we do not accept applications to this email address).

In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.