Legal Administrator

Williams Lea; Bath; On-site; GBP 25,000 - 35,000; Full time

Job description

This website is operated, hosted and managed by Williams Lea Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom.

Shifts: 37.5 hours per week, Monday – Friday, 9.00am-5:30pm, 1 hour unpaid lunch break

Williams Lea seeks a Legal Administrator to join our team!

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Purpose of role

The Legal Administrator’s principal role is to provide the client with the administrative support they need to provide seamless legal services to their customers and help them maximise the amount of time they are able to spend on fee-earning tasks.

Key responsibilities

1. Virtual diary management
2. Updating data on CRM system
3. Providing a defined administrative service, including file opening and closing, following standard operating procedures
4. Raising queries and concerns with designated individuals, as required
5. Recording tasks and other management information, as required
6. Completing reporting tasks, as required
7. Producing and maintaining Excel spreadsheets, where required
8. Liaising with fee earners, PAs, secretaries and other business support departments as required
9. Answering the telephone, taking messages and returning calls
10. Contacting customers of client firms to gain personal and/or matter related information
11. Taking an active role in the care of clients and being wholly familiar with all processes
12. Entering, maintaining and updating details and relevant information on the client systems as required
13. Assisting others whenever there is spare capacity or where a colleague needs assistance with their workload
14. Working effectively with other legal and support departments as required

Personal attributes

A legal administrator values quality and delivery of work above all else and has the responsibility to ensure that their skill set is up to date and they are familiar with the company and client’s departments, key personnel, internal systems and procedures. This will ensure that they are able to carry out their role effectively and, where appropriate, discuss any training requirements with their line manager.

You should also have;

1. Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.
2. Excellent telephone manner and competent knowledge of telephone systems
3. Excellent communication, organisation and team skills
4. Excellent attention to detail
5. Flexible and dependable, able to take the initiative
6. Able to remain calm under pressure and work to tight deadlines and defined SOPs
7. Conscientious, approachable and enthusiastic
8. Able to quickly build confidence, respect and trust with others
9. Have a positive approach to daily tasks and have a solution focused working method

REWARDS & BENEFITS

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

1. Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
2. Life Assurance
3. Private Medical Insurance
4. Health Assessments
5. Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

EQUALITY & DIVERSITY

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [e-mail].