Legacy Assistant

The Woodland Trust; Greater Lincolnshire; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Enhanced Employer Pension

Life Assurance

Flexible and hybrid working options

Generous annual leave

Buy and sell holiday scheme

Enhanced parental pay

Employee assistance programme

Job summary

The Woodland Trust is seeking a Legacy Assistant to provide essential administrative support to the Legacy Income Team. You’ll help manage legacy notifications, data entry and financial processes to secure legacy income while developing skills in legacy management.

This hybrid role combines home working with monthly head office attendance at Grantham, Lincolnshire, and occasional travel. Training and a supportive environment are provided as part of the role.

Responsibilities

• Process incoming legacy notifications and manage related correspondence, including post and emails.
• Open new legacy files, maintain database records, and ensure files are regularly reviewed and progressed.
• Assist with legacy banking, cash records, income reporting, and the preparation of financial reports.
• Manage a small caseload of pecuniary legacies under supervision, monitoring progress and ensuring timely receipt of income.
• Respond to enquiries from solicitors, beneficiaries, and the public by phone and email, escalating complex or sensitive matters as appropriate.
• Support the Legacy Income Manager with reporting, data quality, and financial controls.
• Provide general administrative support and assist with other duties as required.

Job description

The Woodland Trust is looking for a Legacy Assistant to provide essential administrative support to our Legacy Income Team. You’ll help manage legacy notifications, data entry and financial processes, playing a vital role in securing legacy income while developing your skills and building a career in legacy management.

This role is advertised as full-time, 37.5 hours per week.

The Role

Process incoming legacy notifications and manage related correspondence, including post and emails.

Open new legacy files, accurately maintain database records, and ensure files are regularly reviewed and progressed.

Assist with legacy banking, cash records, income reporting, and the preparation of financial reports.

Manage a small caseload of pecuniary legacies under supervision, monitoring progress and ensuring timely receipt of income.

Respond to enquiries from solicitors, beneficiaries, and the public by phone and email, escalating complex or sensitive matters as appropriate.

Support the Legacy Income Manager with reporting, data quality, and financial controls.

Provide general administrative support and assist with other duties as required.

This is a hybrid position with a mix of home working and from our head office in Grantham, Lincolnshire. Head office attendance would be required once a month on average. Occasional travel to other offices and remote locations may also be required.

Benefits and Wellbeing

Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:

Enhanced Employer Pension

Life Assurance

Flexible and hybrid working options (7am - 7pm)

Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time)

Buy and sell holiday scheme

Enhanced parental pay

Employee assistance programme

To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.

About Us

The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.

Our commitment to Diversity and Inclusion

To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Acceptable Use - Artificial Intelligence (AI)

We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Interviews will take place via teams on the week commencing 16th November. Interview questions will be provided before the interview to help you prepare.

For queries about this role, reasonable adjustments, or support with your application, please contact: [e-mail]